Christina Thomas

Detail-oriented and organized finance graduate with hands on experience in accounting, customer service, cash handling and Administrative operations. Proven ability to manger high volume of transactions, manage customer issues efficiently and support day-to-day financial processes in deadline driven environment with accuracy and professionalism. Recognized for strong communication, leadership support, training abilities, and maintaining operational efficiency in fast-paced environments.

Account Receivable Clerk - Waste Connections of Canada - Coquitlam, BC, Canada

(2025-10)

• Invoice preparation- Generate and send invoices to clients, ensuring accuracy in billing amounts, payment terms, and delivery details.
• Payment Processing: Process high-volume incoming payments including cheques, ACH, credit card, and EFTs.
• Collections: coordinate with customers on overdue payments and work with collections team to resolve payment discrepancies efficiently.
• Customer service: support customer account management by handling payments updates, billing inquires and account status professionally.

Cashier & Cash Handling - Urban Fare - Downtown Vancouver, BC, Canada

(2023-09 - 2025-10)

• Handling daily cash transaction & Food preparation by ensuring BC food safety.
• Trained new employees and handled stations by planning.
• Handled over 80 POS transactions and provided service to over 150 daily customers.

Call Centre Representative - PNE Forum - Vancouver, Canada

(2023-05 - 2023-09)

• Sold over 50 PNE tickets daily through phone calls.
• Processed over 100 transactions daily by ensuring accuracy.
• Handled complex and challenging situations with care.

Administrative Assistant & Customer Service - WestJet Airport Terminal Services - Vancouver, BC

(2022-10 - 2023-06)

• Maintained efficiency by organizing, managing and implementing office procedures.
• Scheduled, prepared documents and coordinated with passengers.
• Ensured security by document scanning and handled passenger issues.

Clinic Administrator - CVM Medical - Richmond, Canada

(2022-06 - 2022-09)

• Maintained accurate and up-to-date records and documentations.
• Processed over 200 POS transactions daily.
• Provided excellent customer service and addressed to patient's inquiries and complaints patiently.

Office Intern - Khalid Al Sharif Group W.L.L. - Manama, Bahrain

(2021-10 - 2022-03)

• Assisted with general office duties including phone calls and emails.
• Organized and maintained physical and e-filling systems for documents and records.
• Prepared over 50 meeting invitations via Google Calendar and set up meeting rooms in office.
• Collaborated with team members to ensure proper deadlines and objectives are met for 10 projects.

Post-Baccalaureate Diploma - Finance - Douglas College (2022 - 2024)

Professional Diploma - Banking & Accounting with SAP - Institute for Advanced Computer Technology (2021 - 2022)

Bachelor of Commerce - Finance and Taxation - Marian College (2018 - 2021)