Christine Lacourse

Professional with many years of experience in management, combined with a solid background in sales and a strong ability to acquire new knowledge. Capable of both working as part of a team and operating independently, I demonstrate a strong sense of organization and skills in merchandising and customer service.

Store Manager - Dollar ou deux+ - Gatineau

(2010-09)

• Customer service.
• Rigorous monitoring of hygiene, safety and environmental standards within the store.
• Managing merchandise and product merchandising.
• Visual presentation.
• Entering product data into LBOSS for scanners.
• Managing a team of 14 day and evening employees.
• Placing orders online and/or by phone.
• Receiving sales representatives and managing orders with them.
• Preparing cash registers.
• Handling all work-related issues.
• Contacting customers upon arrival of their special order.
• Opening the store.

Hotel Housekeeper - Auberge de la gare - Gatineau

(1997-09 - 2010-08)

• Room service.
• Preparing continental breakfast.
• Managing the laundry.
• Cleaning public areas.
• Cleaning 16 rooms per day.
• Training new employees.
• Inspecting other rooms and ensuring they are impeccable.

Secondary IV - Commission scolaire des Portages