Real Estate Investment Specialist / Acquisition & Disposition Agent at COAST TO COAST INVESTMENT GROUP NC (2025-09 – Present)
Real Estate Investment Firm specializing in acquisitions, dispositions, and value-add residential properties across North Carolina
- Identify, analyze, and secure off-market and on-market investment opportunities, focusing on maximizing ROI for both the company and investor clients.
- Conduct property evaluations, market analysis, and underwriting to determine deal viability and optimal exit strategies.
- Negotiate purchase agreements and disposition terms, consistently driving profitable transactions and maintaining strong margins.
- Build and maintain relationships with investors, wholesalers, agents, and contractors to create a steady pipeline of deals.
- Collaborate with internal teams to streamline acquisitions, renovations, and resale processes, increasing efficiency and deal velocity.
Licensed Real Estate Broker / Realtor at KELLER WILLIAMS CENTRAL (2025-09 – Present)
- Represent buyers, sellers, and investors in residential real estate transactions, providing expert guidance from contract to close.
- Develop and execute strategic marketing plans for listings, including pricing strategy, digital marketing, and client outreach.
- Leverage market data and CMA analysis to advise clients on pricing, negotiations, and investment opportunities.
- Generate new business through networking, referrals, and lead generation systems, consistently expanding client base.
- Deliver high-level client service, ensuring smooth transactions and long-term relationship development.
Disposition Agent at New Western (2024-08 – Present)
New Western offers real estate investors exclusive off-market properties. As the number one real estate investment brokerage in the Nation, New Western offers a vast inventory of value-rich properties for a variety of investment strategies.
- Delivered tailored solutions for investors in multiple different areas of investment real estate.
- Transformed the company's existing business model into an immersive transparent experience, specializing in expert real estate consulting and understanding of market analysis.
- Set a new benchmark for repeat buyers and excelling in my role, within the first 6 months completed close to 20 transactions all across North Carolina.
- Achieved high sales volume already amassing close to 500k in total volume in less than a years' time.
Senior Benefits Consultant II at GoHealth LLC (2021-09 – 2023-10)
GoHealth is a leading health insurance marketplace and Medicare-focused digital health company, meeting Medicare consumers through specialized guidance and innovative technology.
- Delivered tailored solutions for medical health needs by conducting comprehensive assessments of prospective clients' requirements, leading to 30% increase in client satisfaction rates.
- Transformed healthcare selection process into transparent experience, leveraging technology and personalized consultations to educate clients on coverage options that increased policy uptake and boosted customer loyalty.
- Set a new benchmark for customer service excellence through proactive communication and comprehensive product education 10% growth in long-term customer relationships and 40% increase in repeat business.
- Achieved high sales volume of Medicare policies with consistently high qualitative scores of 80, exceeding sales targets by 2% and earning accolades for sales excellence.
Sales Consultant at Hendrick Automotive Group (2018-07 – 2021-09)
Largest private dealership group known for selling vehicles, committed to serving customers and communities.
- Secured favorable purchase prices by negotiating and articulating the benefits of sales, warranty, and optional products to customers, resulting in attainment of $2K front end gross and 20% rise in profit margins.
- Grew lead-to-sale conversions by addressing 20+ customer inquiries from various marketing websites daily and managing high-volume call workload, reducing response times, and improving customer satisfaction ratings.
- Maintained stellar customer service record of 90% satisfaction scores, and fostered long-term customer loyalty.
- Recognized with the prestigious Mark of Excellence Award for three consecutive years, highlighting outstanding performance, commitment to excellence, and contribution to the success of company.
Manager in Training at Enterprise Rent-A-Car (2017-03 – 2018-07)
Enterprise Rent-A-Car offers convenient vehicle rentals with a wide selection of cars, exceptional customer service, and flexible pick-up and return options, ensuring a seamless rental experience for travelers and locals.
- Elevated customer support standards by seamlessly integrating sales strategies, resulting in 10-30% increase in upsell opportunities and 50% improvement in average transaction value.
- Provided personalized sales assistance and advice to maximize overall customer loyalty, achieving a monthly 60% improvement in the store's customer service performance.
- Cultivated a reputation for empathetic client relations, consistently going above and beyond to exceed client expectations and foster long-lasting relationships.
- Supervised store operations, optimizing servicing vehicle times expediting inventory readiness and profits.
