PRODUCT MANAGER, SkillHat , Calgary, AB (Remote)
1 1 / 2 0 2 3 - P r e s e n t
- Conducted comprehensive market research, identifying emerging trends and customer needs in the rental market..
- Organized user meetings, obtaining valuable feedback and fostering meaningful engagement with key stakeholders.
- Utilized exceptional business development skills to cultivate strategic partnerships with key clients, resulting in a
25% increase in customer retention.
- Led existing products refinement and the creation of new products, enhancing the company's product portfolio.
- Collaborated with UX teams to design and test solutions, leading to a 30% improvement in user engagement metrics.
- Proactively identified and addressed strategic issues that might impede the product roadmap.
PRODUCT STRATEGIST - SMARTPAD, Cold Bore Technology , Calgary, AB
0 8 / 2 0 2 2 - 0 4 / 2 0 2 3
- Collaborated in the continuous development SMARTPAD, an innovative automation solution for the oil and gas industry, contributing to a 32% increase in operational efficiency.
- Implemented a go-to-market strategy that resulted in a 15% increase in revenue within first year of product launch.
- Led the development of a SaaS LayerZERO that resulted in a 30% increase in user engagement within Q1.
- Implemented A/B testing methodology, leading to a 35% increase in feature adoption.
QUALITY ASSURANCE ANALYST (NDT), Mistras Group, Conklin, AB
0 4 / 2 0 2 2 - 0 8 / 2 0 2 2
Mistras Group, Conklin AB. (CNRL Kirby North) / July - Aug 2022 | Sherwood Park AB. (Shell Scotford) / April – May 2022..
Summit Inspections, Fort McKay AB. (Imperial Kearl) / May – June 2022.
- Communicated business value and rationale behind product decisions to internal and external stakeholders.
- Collaborated with cross-functional teams to identify process improvement opportunities and ensure compliance.
- Conducted data analysis and reporting to track quality metrics and make informed decisions.
PRODUCT STRATEGIST - AUTOMATION, Goodfood, Calgary, AB
0 6 / 2 0 2 0 - 0 4 / 2 0 2 2
- Worked with tech leaders to define and execute roadmaps, aligning with corporate objectives and market demands
- Developed marketing collateral and sales enablement tools, aiding the sales team and engaging potential clients.
- Implemented competitive pricing strategies, resulting in a 10% increase in product profitability.
- Oversaw the development and refinement of goodfood wow product, coordinating with cross-functional teams for rigorous testing and quality assurance.
PRODUCT OWNER: COIL TUBING, Trican Well Services, Lloydminster, AB
0 8 / 2 0 1 8 - 0 6 / 2 0 1 9
- Collaborated in the development of a CT Optimization Platform, resulting in a 15% increase in operational efficiency.
- Represented the customer voice, leading to a 25% reduction in customer support tickets: user-centric features.
- Communicated product enhancements, leading to a 29% increase in customer awareness and product utilization.
OPERATIONS ANALYST: PRECERT, GardaWorld, Calgary, AB
0 2 / 2 0 1 8 - 0 8 / 2 0 1 8
- Led team meetings to discuss data analysis methodologies, share findings, and suggest process improvements.
- Adapted to changing priorities and managed expectations when product work did not go as planned.
- Proactively identified and addressed strategic issues that could impede the product roadmap.
SENIOR PRODUCT MANAGER: UPSTREAM, BukyNaz Consult, Aberdeen, UK
0 7 / 2 0 1 4 - 0 1 / 2 0 1 8
- Successfully integrated Petrolink for upstream [production and reservoir] Joint Venture field Development.
- Conducted market research and collaborated with technology leaders to define and execute product roadmaps.
- Cultivated strategic partnerships with key clients, enhancing product uptake and market presence.
- Led the successful launch of three products for oil and gas applications, resulting in a 20% increase in market share.
- Company Rep at industry conferences, delivering speeches and presentations to showcase product innovations.
PRODUCT OWNER: COMPLETIONS, Senergy Energy Resources, London, UK
1 2 / 2 0 1 2 - 0 6 / 2 0 1 4
- Successfully led the development of IDS and IWS, catering to the unique needs of the offshore energy sector.
- Created and maintained product roadmap aligning with corporate objectives, achieving 30% ahead of curve.
- Demonstrated strong P&L management, driving product profitability and executing competitive pricing strategies.
- Conducted in-depth customer interviews, resulting in a 28% improvement in customer satisfaction scores.
