Cindy Sefton

Strong attention to details. Able to follow meticulous instructions. Able to perform duties effectively in confined spaces. Can work independently or as part of a team with solid communication skills. Well versed in maintenance and cleaning tasks. Demonstrated ability to work in customer services. Able to confer with clients to determine needs, requirements and find effective solutions. Problem solver, critical thinker, eager to learn and able to take on new responsibilities.

Beverage Server/Room Service - Caesars Windsor - Windsor, ON

(1995)

• Took and brought guests' request for drinks
• Answered questions about Casino and Windsor/Essex Area
• Assisted guests with making menu choices in an informative and helpful fashion
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
• Appropriately suggested additional items to customers to increase sales
• Promptly served all food courses and alcoholic beverages to guests
• Answered questions about menu selections and made recommendations when requested
• Delivered orders to guest and meeting rooms promptly.
• Responded to all guest queries regarding menu items and beverages.
• Processed cash and credit card guest payments.
• Double-checked guest food and beverage orders for accuracy before serving.
• Arranged dining tables neatly per restaurant standards.
• Informed VIP guests of special menu items and options.

Travel Agent Certificate - Toronto School of Business (1999 - 2000)

High School Diploma - Assumption High School (1986 - 1991)