Cindy Vargas

Motivated professional with diverse experience across healthcare operations, facilities housekeeping, education, and corporate administration. Seeking a role that leverages organizational, payroll, scheduling, and customer- or client-facing skills to contribute to efficient operations, strong team collaboration, and excellent service delivery. Eager to apply international education background and Canadian work experience toward a position with growth potential.

Staffing Coordinator / Payroll Coordinator - Gibson Long Term Care (Managed by Agecare) - North York, ON

(2023-10)

• Coordinate staffing schedules and staffing levels to ensure adequate coverage.
• Process payroll and related administrative tasks.
• Liaise with management, nursing staff, and supported residents to optimize operations.

Housekeeping Aide - Gibson Long Term Care (Managed by Agecare) - North York, ON

(2022-01 - 2023-10)

• Maintained high standards of cleanliness and infection control in resident rooms and common areas.
• Supported residents and staff with respectful, compassionate service.

Housekeeping Aide - Extendicare Lawrence Scarborough - Scarborough, ON

(2022-07 - 2023-01)

• Performed housekeeping duties to ensure a clean, safe living environment for residents.
• Collaborated with care teams to meet hygiene and safety standards.

Complaints Manager - Telstra - Remote / Australia

(2017-01 - 2022-01)

• Managed customer complaints and escalations, ensuring timely and satisfactory resolutions.
• Analyzed feedback trends to identify process improvements and risks.
• Coordinated with cross-functional teams to enhance customer experience.

Accounts Payable Clerk - Mondelēz International - Philippines

(2015-01 - 2017)

• Processed supplier invoices, matched purchase orders, and managed payment cycles.
• Reconciled accounts and supported month-end closing activities.

Disbursement Clerk - Mondelēz International - Philippines

(2012-03 - 2015-01)

• Managed disbursement workflows, prepared reports, and supported financial controls.

International Business - International Business - Seneca Polytechnic College-Canada (2023-08)

Bachelor of Computer Science - Computer Science - Polytechnic University of the Philippines (2010-06)

Masters of Education - Education - Polytechnic University of the Philippines (2012-06)