Claire Moreau

Sort merchandise received overnight and then place items on shelves. Prepare online orders for the following morning.

Night Clerk (merchandise/e-commerce) - Walmart - Mascouche, QC

(2022-06 - 2023-08)

• Sort merchandise received overnight and then place items on shelves.
• Prepare online orders for the following morning.

Assistant, Event Planning and Organization - Le Groupe Master - Saint-Laurent, QC

(2014-02 - 2015-05)

• Ensure the smooth running of LeboLab events and training sessions.
• Manage registrations for each event and training session.
• Order meals (breakfast, lunch, dinner) for each event.
• Set up the lounge and training rooms.
• Send certificates to participants following completed training sessions.
• Manage the room schedule (laboratories).

Administrative Director/Coordinator - Italmélodie - Laval, QC

(2012-11 - 2013-09)

• Coordinate schedules for students and teachers.
• Rebuild a marketing plan to make the school financially profitable.
• Train new staff.
• Open and close the school.
• Keep track of each file and ensure payments are up to date.
• Answer phone calls.
• Handle book orders and book marketing.

Project Coordinator - Fédération de Cheerleading du Québec - Québec, QC

(2011-12 - 2012-06)

• Coordinate friendly, regional, provincial, and Canadian cheerleading competitions.
• Create a timeline.
• Submit a number of requests for quotes.
• Follow up on orders with suppliers.
• Draft service contracts (first aid, physiotherapists, etc.).
• Recruit volunteers.
• Manage volunteers during events.
• Visit venues prior to the event.
• Coordinate the logistical aspects of the competition.

Assistant Coordinator - Opération Nez rouge - Laval Basses à Laurentides - Laurentides

(2011-11 - 2011-12)

• Assisted in organizing the press conference on November 3, 2011.
• Assembled press kits.
• Researched sponsors for the Nez Rouge campaign.
• Drafted memorandums of understanding for sponsors.
• Organized the recruitment day on November 27, 2011.
• Updated training documents.
• Delivered training to volunteers on the day of the campaign launch.

Customer Service Representative for Consumer Accounts - Bell Mobilité - Dorval, QC

(2010-08 - 2011-06)

• Answer calls regarding billing for consumer account clients.
• Trainer/Promoter of the new work software: promote this new tool across various departments at Bell Mobilité.
• Provide assistance by answering questions from online representatives to familiarize them with the new search system.
• Schedule team meetings as well as personalized training sessions with representatives not familiar with One Source.
• Submit usage reports at the end of each day.
• Share feedback received from representatives during conference calls in order to continuously improve the tool.
• Answer calls regarding billing for business accounts.
• Respond to requests made by email.
• Send adjustment forms and apply credits to accounts.

Resource Person - Centre communautaire René-Goupil - Montréal

(2008-01 - 2011-12)

• Teach dance classes to young teenagers between the ages of 13 and 17.
• Act as a resource person by actively listening to the youth.
• Conduct occasional interventions with the youth.
• My goal was to encourage them to surpass themselves each session.
• Prepare choreographies for them to perform at the end of the session.

Store Management in the Absence of Managers - Le Garage - Laval

(2004-11 - 2007-03)

• Demonstrate leadership.
• Open and close the store.
• Count cash registers and verify documents related to store opening and closing.
• Prepare the daily planner to inform employees of the store's goal for the day as well as individual targets.
• Continuously seek to encourage employees to stay motivated and perform.

Sales Associate in the Men's and Women's Athletic Department - Sports experts - Rockland

(2001-12 - 2003-06)

• Meet the needs of customers.
• Sell sportswear.
• Attend training sessions on products sold.
• Replenish merchandise in the department.
• Keep inventory up to date in the stockroom.

DES - Collège Rachel

AES - Event/Business Organization