Reception - Creekside Dental Care - Airdrie, AB
(2025-05)
Perform varies duties such as receiving patients, update their personal information, including confidential medical records, sending referrals, summiting insurance claims and process payments.
Clerk - Surrey Memorial Hospital (Food & Nutrition) - Surrey, BC
(2016-12 - 2021-04)
Performs a variety of clerical duties such as receiving visitors, answering the telephone, typing a variety of documents and other clerical duties such as inputting data, printing meal tickets and tally sheets.
Sr. Administrative Assistant – Ledcor Technical Services - Ledcor Industries Ltd. LTS - Vancouver, BC
(2013-08 - 2013-11)
Sr. Administrative Assistant – Civil & Infrastructure - Ledcor Industries Ltd. - Vancouver, BC
(2010-08 - 2012-08)
- Administrative support for the Civil & Infrastructure group, reporting directly to the Senior VP of Civil
- Managing Sr. VP's daily calendar, scheduling multiple meetings, functions and travel
- Preparing organizational charts, using Visio
- Handling confidential documents
- Assisting in preparing proposals, including creating project profiles, and team's resumes
- Monthly Manager's expense reports
- Assisting HSE with entering incidents using a Incident Tracking Management system
- Minute taking for a weekly Manager's meeting
Administrator - Shell Canada - Ft. McMurray, AB
(2010-02 - 2010-07)
- Administrative support for the Projects/Pilot Plant team members including vacation schedules, supplies, travel accommodations, building issues, minutes of meeting, field purchase requisitions
- On-boarding & Off-boarding of new hires including secondees and contractors
- Supervise junior administrative resources
- Compiling a detailed monthly report for Projects departments
- Preparing and updating organizational charts, including Shell secondees
- Corporate credit card management
- Update department training matrix as when required
- Support Senior Management when necessary
- Manage Projects & Pilot Plants filing systems including confidential documents
- Manage Departmental Cell Phones/Radios
Onsite Administrative Assistant - Shell Canada - Ft. McMurray, AB
(2007-01 - 2010-02)
- Administrative support for Shell Albian Expansion 1, Jackpine Mine Construction Project and provide support to Senior Management when required
- Maintain vacation schedule, meeting minutes, field purchase requisitions (PPE), and contact lists. Manage all travel requests, including flights and accommodation via the SAS Exp 1 Portal
- Ensure that personnel / offices / equipment / furniture are in place to accommodate Shell personnel and visitors at or coming to site
- Manage Shell department vehicles – arrange all service and maintenance request on a regular basis.
- On-boarding of new hires including organizing of site orientation
- Compile a detailed weekly travel reports
- Maintaining updated worked hour schedule for HSE
- Prepare and update organizational charts for the Project
- Provide up-to-date site communication information/bulletins via Livelink, to the SAS EXP 1 Construction group.
- Organize a variety of social and professional functions
Front Desk - Radisson Hotel - Ft. McMurray, AB
(2006-09 - 2007-03)
- Provide excellent customer service during check-in/check-out, including tending to all sorts of payment transactions
- Work closely with all departments, including the restaurant, maintenance and housekeeping
- Process reservations from requests submitted online and telephone
Administrative Assistant/Reception - Ondine Biopharma Corp - Vancouver, BC
(2006-05 - 2006-08)
- Manage reception desk, including greeting visitors, receiving telephone calls, directing callers/visitors to the appropriate person, talking messages, answering e-mails, dealing with all general inquiries to the office and all mail and parcels
- Co-ordinate meetings, including facilities and food and beverage arrangements
- Maintain company information such as employee telephone directory, telephone systems, updating speed dials, internal extensions, and assist with all travel arrangement
- Maintain records of security passes and office keys
- Work closely with property management and maintenance staff concerning any office and building maintenance issues that require attention
- Provide clerical support to staff including filing (general corporate and accounting), photocopying, scanning, assembling meeting and investor relation's materials, typing, editing, and reviewing documents
- Draft office documents such as letters, reports and presentations as needed
- Arrange and schedule calendar events
- Kept kitchen area, supply cabinets, and reception area neat, clean and supplied
- Prepare and mail cheques for vendor payments and responsible for making band deposits.
- Complete individual sale representative expense reports
Tour Desk Reception - Point to Point Destinations - Vancouver, BC
(2005-08 - 2006-02)
- Qualify time-share tours, including entering of the information in the database about each individual tour.
- Prepare gifts for all tours
- Prepare all post tour reports and distributing accordingly
- Assist the Director of Sales with preparing legal sales contracts
Rate Checker / Reservations Administrator / Travel Consultant - Odenza Marketing Group Inc. - Burnaby, BC
(2001-02 - 2005-10)
Hired as a Rate Checker – Research for the best prices on hotels, flights, and cruises in the market in order for the travel consultants to convey the information back to their clients
- Promoted to Reservations Administrator – Continue research for hotels and flights
- Negotiate F.I.T. contracts with numerous hotel chains in Canada, the USA, Mexico and the Caribbean and made all reservations for the travel consultants
- Assign incoming certificates to travel consultants
- Accountable to update and maintain all correspondence sent out to the clients
- Promoted to Travel Consultant - Provide high level customer service to all clients with information on travel packages, including hotels, flights, car rentals, attraction passes, and travel insurance
- Continue to negotiate F.I.T. contracts with numerous hotel chains. Assist certificate holders in clarifying what they were entitled to with their certificate and upgrading them by recommending vacation packages
- Develop close relationships with travel wholesalers
- Daily responsibilities were to communicate with new clients and research their requested information and inform them as prompt as possible via phone or email. Once an offer was made to the client, the reservation was made and the accounting was completed on Global Matrix
- Additional responsibilities included: Trained new employees on Maximizer and its features, which included entering new clients' information, merging letters, and creating other documentation
