Claudia Ciccone
Purchasing Manager /Customer Lead / QA Manager
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About
My background of 17 years dealing directly with the Automated Motion Control and Robotics Technology industry has enabled me to liaise with various suppliers and customers around the world, in sectors such as Aerospace and Aviation, Oil and Gas, Industrial Automation, Entertainment, Telecommunication, Commercial, and Agriculture and Forestry. I have provided value through my highly qualified customer service and resolution skills to clients.
Some of my championed skills include leveraging different strategies to obtain vendor accountability, through supplier audits and evaluation. Expediting orders for customer specific On-Time projects and JIT deliveries for stock, quick-same day turn around shipments. Quality product compliance measures through Root Cause, Non-Conformance and Corrective action plans while maintaining Customer Satisfaction.
My independent, self-sufficient, and driven attitude to apply myself and accomplish tasks and meet deadlines is a strength I admire. This ambitious nature has helped me to multitask, learn, adapt to new process and procedures and flex with continuous change.
Experience
Purchasing Manager/Customer Service Lead & Quality Assurance Manager
Jun 2001 - Feb 2018 ELECTROMATE INC. • Vaughan
Accounts Payable/Receivable Administrator
Jan 2000 - Jun 2001 ELECTROMATE INC. • VaughanOffice Administration
Mar 1998 - Dec 1999 ELECTROMATE INC. • Vaughan
Education
Office Administration - Medical Diploma Program
Jun 2004 - Seneca College of Applied Arts and Technology • North York, ON
- Graduated with a 3.3 GPA
