Hot Prep
IKEA - Burlington, ONJune 2019 to Present
- Prepare high-quality and diverse menu items in a fast-paced kitchen environment
for # of customers how often, maximizing customer satisfaction with service delivery
- Demonstrate mastery in handling various cooking techniques such as grilling,
sautéing, and baking to consistently deliver delicious and well-cooked dishes
- Conduct regular quality assessments on ingredients, monitoring food expiration
dates and following established procedures for food handling and storage
- Collaborate with the kitchen team to implement best practices in food safety,
contributing to a safe and compliant working environment
- Interact with customers to ensure a positive dining experience, providing
assistance, resolving inquiries, and accommodating special requests related to hot food items
Team Member
Burger King - Burlington, OHMay 2013 to January 2019
- Communicated with # of customers at the counter and drive-thru, taking orders
accurately, providing information on menu items, and ensuring a positive dining experience
- Contributed to a streamlined order fulfillment process, minimizing
errors/customer wait times and enhancing overall customer satisfaction
- Took responsibility for cleanliness in the dining area, restrooms, and
workstations, actively participating in cleaning tasks to ensure compliance with hygiene standards and a positive customer experience
- Assessed food items, expiration dates, and inventory levels to prevent gaps in
customer experiences and product availability, promoting high levels of quality assurance in food items prepared
