Claudia Sinclair
Dental Secretary / Administrative Assistant
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About
Welcome patients upon their arrival at the clinic. Answer phone calls and offer appointments to patients. Bill patients for their dental treatments.
Experience
Dental Secretary / Administrative Assistant - Clinique dentaire sourire santé - Mascouche
(2026-04 - 2026-06)
- Welcome patients upon their arrival at the clinic.
- Answer phone calls and offer appointments to patients.
- Bill patients for their dental treatments.
- Learn the language of a dental practice.
- Verify and update personal information and insurance details.
- Submit claims to insurance companies and follow up on them.
Laboratory Cashier - Laboratoire
(2025-07 - 2026-04)
- Welcome customers at the laboratory counter.
- File prescriptions and confidential documents.
- Receive and hand over prescriptions to customers.
- Answer basic questions (turnaround times, prices, hours, renewals).
- Support the laboratory team.
Office Clerk - CSSDA
(2025-09 - 2025-07)
- Welcome visitors and provide required information.
- File, archive, and maintain paper and digital records.
- Perform data entry and update databases.
- Manage the agenda, schedule appointments and meetings.
- Draft, proofread, and format documents (letters, reports, forms).
- Dispatch teachers to cover absent teaching staff.
- Answer phone calls and emails.
Special Needs Student Attendant / Daycare Educator in a School Setting - CSSDA
(2011-08 - 2023-09)
- Assist students with learning difficulties (dysphasia, dyslexia, dysorthographia).
- Support students in their movements, and attend to their well-being, hygiene, and safety.
- Intervene during crisis situations.
- Participate in the development of intervention plans.
- Supervise students during recess and lunch time.
Deli Clerk - Métro Fogarty, Charlemagne - Charlemagne
(2018-01 - 2019-12)
- Welcome and serve customers.
- Ensure attractive presentation of the counters.
- Advise customers on products.
- Prepare cold buffets.
- Manage product rotation and restock counters.
Education
Certification - Dental Secretarial Studies - Formation Pro-Santé (2026-04 - 2026-05)
Vocational Studies Diploma (DEP) - Secretarial Studies - École Sainte-Ursule (1996-09 - 1997-06)
High School Diploma - École secondaire des Estacades (1995-09 - 1996-06)
