Social worker
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Case manager, working for a Francophone newcomer to Canada. Skilled in mental health first aid and crisis intervention. Use Trauma-Informed & Culturally Responsive Practice to assist people in navigating mental health challenges, family conflict, and social integration with dignity and support.
Conduct comprehensive needs assessments and develop individualized support plans for immigrant and refugee clients. ● Deliver short-term counselling using CBT and Solution-Focused models, while applying trauma-informed and culturally responsive practices. ● Provide crisis support and emotional regulation services, contributing to reducing incidences of acute distress. ● Facilitate support groups for individuals affected by domestic violence. ● Liaise with City of Calgary programs and screen clients for Fair Entry, preparing over 300 letters to support access.
Delivered orientation, intake, and personalized action plans to support the successful integration of new families. ● Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement ● Connected clients to essential services, including housing, employment, education, and healthcare. ● Offered life skills coaching and crisis intervention, emphasizing a strength-based approach. ● Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management. ● Contributed to a supportive work environment by sharing knowledge, resources, and new findings with colleagues.
University of Calgary, Calgary, AB Bachelor of Social Work (BSW)
