Cresyl Joy Bajen

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Early Childhood Educator (assistant) - Magic Days Learning Center

(2024-11 - 2025-06)

• Assisting the main teacher in planning & implementing developmentally appropriate activities, setting up learning environments, & guiding children through daily routines.
• Ensuring the safety, well-being, & emotional help of children.

Early Childhood Educator - Bright Path (Okotoks) - Alberta, Canada

(2024-08 - 2024-10)

• Creating an environment that supports the cognitive, emotional, social, & physical development of children
• Design activities that stimulate learning

Teacher - Uttaradit Daruni School - Uttaradit

(2022-07 - 2023-05)

• Incorporated multiple types of teaching strategies into classroom.
• Supported student physical, mental, and social development using classroom games and activities.

Teacher - Suwannaramwittayakom - Bangkok, Thailand

(2018-12 - 2022-05)

• Planned and implemented integrated lessons to meet national standards.
• Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

Customer Service Representative (non-voice) - ECE Consulting Group - Makati, Philippines

(2015-09 - 2017-06)

• Maintain data entry requirements by following data program techniques and procedures.
• Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Customer Service Representative - Flamingo - Quezon City, Philippines

(2014-08 - 2015-09)

• Handled customer inquiries and suggestions courteously and professionally.
• Answered constant flow of customer calls with minimal wait times.

Collections Analyst - Lenddo - Makati, Philippines

(2013-01 - 2013-10)

• Negotiated to collect balance in full.
• Processed payments and applied to customer balances.

Collections Associate - RMH AsiaPacific Teleservices Inc - Quezon City, Philippines

(2011-04 - 2012-08)

• Inform debtors that they have an overdue bill and try to negotiate a payment
• Negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.

Market Researcher - Western Wats Philippines - Davao City, Philippines

(2008-10 - 2009-08)

• Recorded accurate respondents' answers during interviews for future reference.
• Applies the proper telephone etiquette to satisfy various respondents' situations

Healthcare Leadership - Southern Alberta Institute Technology (SAIT) (2023-09 - 2024-04)

Bachelor of Science - Nursing - Mountain View College (2003-04 - 2007-03)

Bachelor of Science in Secondary Education - Secondary Education - National Teacher's College (2016 - 2017)