Cristina Vaca

Resourceful Business Administrator, with expertise in analyzing and managing projects to improve and innovate organizational processes, along with implementing the Quality Management System and ISO 9001-2015 standards. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency and highly committed with a hard-working mentality to maintain the quality of services and products.

• Over 10 years of supporting cross-functional teams towards the attainment of business goals experience coordinating and monitoring operations across various departments and implementing management systems.
• Capable of monitoring, reviewing, evaluating, and analyzing processes to provide recommendations for system and process improvements.
• Process-oriented with strong analytical and problem-solving ability.
• Excellent communicator, able to build and maintain relationships and appreciate other’s opinions.
• Technologically inclined with a high aptitude for grasping new software and technologies quickly.
• Experience conducting research, analyzing data, and generating reports to support findings.
• Proficient in creating flowcharts and graphical representations.
• Familiar with project management stages including initiation, planning, implementation, and review to ensure objectives are met.
• Process auditor in ISO 9001:2015 Quality Management System.
• Process Modeling Tools: Visio and Bizagi.
• Fluency in Spanish and Advanced English.
• Modeled good work ethic, strong leadership, and excellent customer service while working on a busy +30 team and received an award for the employee of the National Management of Organizational Development department.

• Specialist in Productivity and Cost Management / Andina University, 2013.
• Bachelor of Business Administration with a mention in Marketing / University of the Americas, 2005.