Bar Manager - Starlight Casino- Match Eatery & Public House - Point Edward, ON
(2025-05)
Ensure excellence in customer service to create a memorable dining experience.
- Prepare beverages in accordance with high-quality standards.
- Develop service standards, train staff members, and ensure implementation.
- Provide leadership to bar staff members and manage performance reports.
- Crafts, edits and maintains the bar menu and update pricing
- Collaborate with the marketing department to develop initiatives to attract and retain business.
- Liaise with government regulators and ensure compliance with casino regulations and applicable licenses.
- Maintain proper compliance standards including regular sign offs of ID policy
- Create/Uphold proper par levels for products, glassware and tools
- Inventory, wastage, spillage tracking
- Training and development
Food and Beverage Service Manager - Starlight Casino- Match Eatery & Public House - Point Edward, ON
(2020-02 - 2025-05)
- Direct and evaluate food and beverage service
- Complete daily financial reports
- Manage staff service activities, resources, budgets and scheduling
- Supervise and mentor my team; oversee recruitment, training, and performance evaluations and provide feedback
- Purchases and inventory control
Hostess - Starlight Casino -Match Eatery & Public House - Point Edward, ON
(2018-09 - 2020-02)
- Schedule reservations accordingly to maintain steady flow of the restaurant
- Assign seating plan to all guests' preferences
- Informing server of reservations in their section as well as when a new guest(s) arrive
- Familiar with open table and guest centre programs
Assistant Manager - Realstar Management - Sarnia, ON
(2011-06 - 2012-07)
- Proficient use of Microsoft Office, Yardi
- Maintained cleanliness of building and office
- Responsible for handling large amounts of cash
- Performed background checks
- Filled and filed tenancy applications
PSW - Steeves and Rozema Enterprises Ltd - Afton - Sarnia, ON
(2010-05 - 2011-09)
- Accurately reported residents' input/output and ADL's
- Applied proper ethics in all aspects while caring for residents
- Used safe body mechanics while assisting staff with transferring/repositioning residents
- Assisted in personal care of residents dressing/undressing, hygienic care
- Assisted residents with feeding
- Promptly answered call bells
- Accurately reported behavioural/health changes to RN on duty
- Extensive experience in the proper use of mechanical lifts