Dafy (Triantafyllenia Beza)

I’m an experienced hospitality professional delivering reliable remote support for service-based businesses. I specialize in customer communication, operations support, and administrative tasks, with a strong focus on professionalism and efficiency. I work independently, communicate clearly, and bring a service-first mindset to every project. If you need dependable remote support from someone who understands high standards and customer experience.

Hospitality professional with international experience across luxury hotels, high-volume restaurants, and seasonal beachfront venues in the UK and Greece. Progressed from front-of-house roles to supervisory and management positions, including Reception Supervisor at a five-star hotel and Manager and Assistant Manager at a seasonal business, with responsibility for daily operations, team leadership, guest experience, and service standards. Strong background in customer service, staff coordination, and fast-paced environments, complemented by remote social media management supporting brand visibility and engagement, as well as earlier administrative experience that strengthened organisational and communication skills.

Education in hospitality, tourism, and business management, with a First Class MSc in International Hospitality & Tourism Management, complemented by advanced qualifications in hotel reception and digital marketing. My academic background is supported by a BA (Hons) in Business Management, providing a strong foundation in operations, marketing, and leadership.