General manager/Senior appraiser - Custom Touch Autobody - Calgary, AB
(2026-06)
Outside sales Manager/Estimating Manager Calgary & surrounding areas - SAK Auto Body & Repair Centre - Calgary, AB
(2025-01 - 2025-12)
- Attend off site vendors re sales related calls, contact via email, phone and in person potential vendors and customers
- Negotiate all rates and services with each potential vendor or customer
- Create unique and diverse rates and guidelines based on the requirements or parameters
- Confirm all parts have been ordered, ETA in place
- Process supplements and finals for invoicing/billing
- Main contact point for all vendors/customers/insurance partners
- Oversee estimating and estimators
- Assess damages to vehicles regarding repair, replacement or refinishing. Heavy trucks, trailers, industrial equipment, loose parts, mid size trucks, light duty trucks and passenger cars
- Field and on-site estimates/inspections
- Source and receive initial parts quote to process initial estimate
- Estimate from supplied images
- Assist in repair planning
- Upon arrival initial images of damages, vehicle and prior or unrelated damages Process supplements with technicians during tear down procedure, finals for invoicing and liaison with customers and Insurance partners
- Open work orders and supply pertinent paperwork for the initial start of the job
- In charge of Quality control inspections and work quality leaving the shop
Senior Appraiser - BRC Group Calgary - Calgary, AB
(2023-03 - 2024-09)
- Assess damages to vehicles regarding repair, replacement or refinishing. Heavy trucks, trailers, industrial equipment, loose parts, mid size trucks, light duty trucks and passenger cars
- Field and on-site estimates
- Source and receive initial parts quote to process initial estimate
- Estimates from supplied images
- Assist in repair planning
- Upon arrival initial images of damages, vehicle and prior or unrelated damages Process supplements with technicians during tear down procedure, finals for invoicing and liaison with customers and Insurance partners
- Open work orders and supply pertinent paperwork for the initial start of the job
- In charge of Quality control inspections and work quality leaving the shop
Senior Appraiser - Integrated Claims Services Lethbridge - Lethbridge, AB
(2022-12 - 2023-03)
- Mobile estimating in Southern Alberta, eastern British Columbia and Western Saskatchewan
- Stationed in Lethbridge
- Returned to Calgary for work as wife did not want to relocate to Lethbridge as she has family in Calgary
Senior Appraiser/ Manager - Dent Concepts Canada DCC Hail - Calgary - Calgary, AB
(2021-06 - 2023-11)
Seasonal work with extended hours during peak periods. It is not uncommon to work upwards of 80 hours a week after a catastrophic event.
- Process and supply detailed Paintless Dent repair Estimates with required Matrix's using lights and Hail mirrors etc
- Attend off site Vendors to process and supply Paintless Dent estimates and Matrix's Calgary and surrounding areas
- Pre check all incoming vehicles pre scan ensure the estimates properly reflect damages including trim and moldings
- Remove and Replace versus Repair Document on windshield all required pertinent information of repairs, sublets and estimated completion date Set priority of vehicles in the repair line to accommodate the set completion dates
- Post inspection (Quality Control) of all vehicles processed through the Facility including post scan and parts verification
- Reject any repairs not up to standard and follow up with resolving the issues Deal with Customers concerns or issues in regards to the repairs Deal with Vendors re issues or shortcomings
Appraiser/CEO - Lone Wolf Appraisals Calgary - Calgary, AB
(2016-07)
- Assess vehicles for dents, scratches, broken glass, and other areas of required repair, replacement or refinishing
- Built and maintained a strong working relationship with the industry by completing work at the highest level of integrity
- Maintained accurate and detailed records to ensure each file is current and documented comprehensively
- Process and supply detailed Paintless Dent repair Estimates with required Matrix Process and supply
- Special interest Appraisal for Antiques, Collectibles, Muscle Cars and unique situations for Insurance purposes Process and supply lease return estimates
- Maintained a strong working relationship with insurance companies
- Process and supply post repair inspection reports as requested Estimated costs and prepared detailed estimates to restore vehicles to pre-accident condition as per OEM guidelines
Senior Appraiser/Outside Sales (Calgary) - Calgary Heavy Truck & Collision - Calgary, AB
(2017-02 - 2019-09)
- Provided exceptional customer service by earning the trust and respect of customers
- Assess vehicles for dents, scratches, broken glass, and other areas of required repair, replacement or refinishing
- Estimated costs and prepared detailed estimates to restore vehicles to pre-accident condition as per OEM guidelines
- Maintained accurate and detailed records to ensure each file is current and documented comprehensively
- Keeping customers and insurance companies informed during the repair process
- Built and maintained a strong working relationship with the industry by completing work at the highest level of integrity
Appraiser/Production Manager/Outside Sales (Calgary) - Maaco - Calgary, AB - Calgary, AB
(2016-02 - 2017-01)
- Planned a production schedule for the job and implemented and controlled the production schedule
- Reviewed and adjusted the schedule where needed and determined the material resources required
- Managed human and material resources to meet production targets
- Ensures that standard operating procedures are adhered to while setting product quality standards
- Implemented and enforced quality control and tracking programs to meet quality objectives
- Analyzed production and quality control to detect and correct problems
- Prepared and maintained production reports
- Estimated production costs and set/managed budgets
- Ensured that all timesheets are accurate and delivered promptly to the accounting department
- Maintained a strong working relationship with insurance companies
Production Manager/Appraiser (Calgary) - Calgary Coachworks South - Calgary, AB
(2015-03 - 2016-01)
Appraiser/ Production Manager (Calgary) - Fix Auto - Calgary, AB - Calgary, AB
(2013-08 - 2015-02)
Senior Appraiser/ Trainer/ Quality Control Inspector Carstar / Production Manager - CMD Group, Gt/ Sunridge (Calgary) - Calgary, AB - Calgary, AB
(2011-01 - 2013-07)
