Damini Gawali

I am Damini Gawali and I am looking for an excellent opportunity to broaden my human resources and administration experience in a high-performance and culturally inclusive organization because a career in human resources motivates me.

I am a dynamic human resource and administration professional and I can offer you over four years of human resources expertise in several industries like IT and consulting, logistics, etc managing all stakeholders’ communication (client, internal & external resources interactions) across diverse cultural resources from the US, Canada, and Asia. I am a tech-savvy and possess openness and I have willingness to learn.

My co-workers know me as a professional who is a self-starter. They say I am a strong problem solver, have strong communication skills, both verbal and written, and inspire others. My ex-manager says I take ownership of projects, he thinks I am self-motivated and I think outside the box as I am continuously challenging myself to learn more about people management and to improve business processes. Additionally, I am also eager to take CPHR exam in the year 2023.

I have thorough experience in office management, performing administration activities, employee engagement, training and development, recruitment, orientation, compliance, HR administration, performance policy, HR payroll, creating HR roadmaps, HR policies and processes. I have an ability to manage multiple priorities and be well-organized, detail-oriented and results-focused.

I currently stay in Toronto but willing to relocate as per the job location. I on my post-graduate work permit in Canada. I have attached my résumé for your review and would welcome the chance to speak with you sometime. Looking forward to hearing from you!

Regards,

Damini Gawali

ZopHop Technologies Pvt Ltd- Mumbai, India- HR Generalist 10/2019 to 03/2020

• Ensured up-to-date information resources, including job descriptions, payroll ranges, absenteeism and pay-for-performance guidelines for 3 projects and drove them to completion with minimal guidance.
• Analyzed employee turnover data and identified gaps which helped to achieve 60% of the employees.
• Led the employee engagement team to develop and implement a new employee engagement strategy, resulting in an increase of over 20% in overall employee engagement.
• Designed HR roadmap approaches and processes for effective use of metrics and analytics across HR to drive business results.
• Presented HR dashboard monthly basis to regularly monitor HR performance of the organization, to identify any issues upfront and resolve them quickly.
• Maintained leave of absence and disbursed salary to all the in-house employees and contractors.
• Recruited 45 IT & non-IT professionals after job posting, sourcing, and assisting managers in interviewing.
• Issued offer letters and support to all the hired candidates after practicing reference checks.
• Prepared training materials and set up equipment for each session, ensuring a smooth and professional training experience.

Achievement: Earned the organization's highest ranking, a rating reserved for the top 5% of all employees which helped me get a promotion within 6 months of joining.

Jaro Education- Mumbai, India- HR Generalist 09/2018 to 09/2019

• Managed the development of a new performance management system that resulted in 100% of employees receiving feedback annually (previously only 50%).
• Spearheaded the implementation of a new employee engagement survey, resulting in an increase in overall satisfaction rating by 40%.
• Hired 78 people in the span of six months for the IT, and Non-IT employees for PAN India, North America, and America. 
• Managed onboarding of all the hired candidates after practicing reference checks.
• Managed exit formalities for more than 30 employees.
• Served as the first point of contact on employee relations issues such as harassment and complaints.
• Provided ongoing development training such as engage to win, Union Awareness 101, etc.
• Maintained employee handbook and documentation from benefit providers and the payroll system.

ODeX India Solutions Private Limited- Mumbai, India- Senior HR Generalist 06/2017 to 08/2018

• Led hiring, on-boarding, training, onboarding, and employee relations for 4 projects in the head office and all the subsidiary branches for around 80+ employees.
• Assessed skill gaps for IT and non-IT employees and developed training courses to meet identified needs.
• Managed performance management process and included employee terminations and escalations.
• Coordinated travel arrangements including flight, hotel, and ground transportation.
• Led the HR Team with the director of the company by working on Microsoft Project, Asana and Trello.
• Handled human resources policies and benefits based on salaries and attendance to managers and employees to avoid any future litigation and to promote culture of inclusion.
• Hired and retained candidates to meet departmental hiring goals.
• Issued offer letter, and appraisal letter, and performed off-boarding formalities.
• Prepared and maintained various human resources records, including employee files, employee handbook, compliance, and confidentiality of information (i.e., new and existing hire paperwork, tax forms, etc.)
• Developed and maintained HR dashboards and reports to track key metrics such as employee engagement, performance, and diversity and inclusion.

Shobhadeep Enterprises- Mumbai, India- HR Generalist 03/2013 to 06/2015

• Hired 78 people in the span of six months for the operations, sales, IT, and non-IT fields for India, North America, and the USA.
• Developed unified onboarding program which helped control the retention by 50%.
• Provided consultation and guidance to leaders on multiple people initiatives such as career directions, employee development, employee performance management and diversity.
• Led and facilitated investigations into employee complaints of harassment, discrimination, and other potential violations of company policy.
• Worked with the CEO and managers on compensation and benefits, talent management, and learning and development to identify key insights to support HR Business partners.
• Prepared training document and provided soft-skill training to customer care, sales and new employees.
• Collected feedback from employees regarding the effectiveness of several training methods.

INTERNSHIPS

Kokilaben Dhirubhai Ambani Hospital- Mumbai, India- HR Business Intern 05/2016 to 07/2016

TinyOwl Technologies Pvt Ltd.- Mumbai, India- HR Business Intern 01/2016 to 03/2016

EDUCATION

• Masters in Project Management- Northeastern University, Toronto- 3.8/4 GPA 01/2021-07/2022
• Post Graduate Diploma in Human Resources Management- AICTE Delhi 2015-2017
• Bachelors in Administration Studies- St Xavier's College, Mumbai University 2011-2014