Danette Field

I am looking for a new career path that will afford me more growth and opportunity. I bring with me 22 years of retail experience working for Canadian Tire and Party City. I worked my way up to management and supervisory roles, starting as a stock person up to assistant manager at Party City.

I have outstanding customer service and would connect with clients quickly. I have exceptional problem-solving skills; I will find a way to help clients using my resources. I have worked in several different areas in retail including office operations, cash balancing, receiving, online orders and sales floor operations.

I am well versed in many different operational systems from my experience with Canadian Tire and Stihl. I learn quickly and feel that my overall retail experience would be beneficial to a position within your company.

Materials Handler - Stihl Distribution Center - Acheson

(2022-12)

• Pick, pack, ship orders
• VLM operator, give direction to other co-workers
• Work with SAP program

Store Supervisor - Party City - Sherwood Park

(2021-07 - 2022-11)

• Responsible for maintaining the day-to-day operations of the retail store
• Leading a team of 2 supervisors and 20 staff to ensure the store runs effectively through clear and concise communication
• Overseeing and planning of merchandising and executing planograms
• Inline layout changes in departments in a timely manner with specific resources
• Looking ahead at upcoming seasons to plan and effectively execute seasonal changeovers with accuracy and presentation of theme
• Complete walk arounds of all areas to ensure clean store presentation
• Daily communication and consistent follow-up with team including staff meetings, manager/supervisor meetings and check-ins with all staff
• Leading by example through constant participation in all areas of store operations including receiving, stock, cash, online orders, and customer service
• Able to problem solve and provide resolutions to issues as they arise in a quick and resourceful manner while being mindful of store policies and procedures
• Dealt with customer complaints, store level issues to ensure security, safety and de-escalation when required
• Responsible for training new entry employees

Receiving Supervisor / Online Order Supervisor / Promotions Supervisor - Canadian Tire - Kingsway Ave, Alberta

(2012-03 - 2021-07)

• Responsible for day-to-day operations of receiving
• Lead a team of 2 staff to unload and sort product from trailer
• To be precise and accurate on stock counts and merchandise coming into the store
• Responsible for posting truck invoices and exception reports
• Shipping merchandise and other parcels out
• Organizing truck delivery schedule
• Responsible for maintaining order flow
• Making sure orders are picked quickly and accurately
• Dealt with customer complaints
• Problem solve and provide quick solutions
• Cashier backup
• Able to keep stock levels on retail floor maintained
• Overseeing and planning of seasonal merchandise
• Looking ahead at upcoming seasons to plan and effectively execute seasonal changeovers with accuracy and presentation of theme new product
• Able to be creative in displaying product and distribution

Receiving/Warehouse Supervisor / Reverse Fill Team Supervisor - Canadian Tire - Chilliwack, BC

(2000-05 - 2012-03)

• Responsible for day-to-day operations of receiving
• Lead a team of 5 staff to unload and sort product from trailer
• To be precise and accurate on stock counts and merchandise coming into the store
• Responsible for posting truck invoices and exception reports
• Shipping merchandise and other parcels out
• Organizing truck delivery schedule
• Able to keep warehouse clean and organized
• Lead a team of 5 staff to fill retail floor from warehouse and help with truck stock
• Organize staff to micromanage aisles in the store to be full at all times

High School Diploma - Sardis Senior Secondary School (1996-06)

Psychology and Sociology (1998-06)