Daniela Rosero

Passionate and results-driven professional with over five years of experience in sales, negotiations, hospitality, leadership, and customer relationship management. Strong background in creating exceptional customer experiences, leading high-performing teams, and driving business growth through effective communication and operational excellence. Enthusiastic about hospitality and team management, with a strong belief in teamwork, continuous learning, and building positive workplace cultures that inspire productivity and success.

As a General Manager, I value being coachable, learning from every team member, and helping others grow professionally while leading by example. International experience living in Japan for five years, developing adaptability, cultural awareness, and strong interpersonal communication skills.

General Manager - Hello Nori Inc. - Vancouver, British Columbia, Canada

(2025-05)

• Lead restaurant operations while maintaining exceptional guest experiences and team performance.
• Foster a positive and collaborative work environment focused on teamwork and employee development.
• Coach and mentor team members to maximize productivity and service excellence.

Restaurant Supervisor - Hello Nori Inc. - Burnaby, British Columbia, Canada

(2024-02)

• Supervised daily restaurant operations and staff performance.
• Ensured high standards of hospitality and customer service.

Senior Business Sales Consultant - Coparmex Jalisco - Guadalajara Metropolitan Area, Mexico

(2018-05 - 2021-07)

• Managed client relationships and business development strategies.
• Conducted sales negotiations and identified growth opportunities.

Senior Inside Sales Representative - Avnet - Guadalajara Metropolitan Area, Mexico

(2017-01 - 2018-05)

• Managed inside sales operations and customer accounts.
• Built strong client relationships through communication and service.

Diploma - Communication, Business and Marketing - ISS Language and Career College of BC (2021 - 2023)

Master of Business Administration - MBA - Universidad de Guadalajara (2019 - 2020)