Professor’s Assistant | Algonquin College | Ottawa, ON
September 2023 – Present
- Managed high-volume email and in-person inquiries, providing clear and helpful information to students and staff.
- Assisted with IT technical troubleshooting and software navigation to improve user efficiency.
- Provided administrative support and ensured daily tasks and documentation were completed accurately.
- Supervised students and provided feedback on work, demonstrating leadership and mentorship abilities.
Pharmacy Assistant (Co-op) | CFB Borden Medical Clinic | Borden, ON
2017 – 2018
- Maintained strict hygiene and organizational standards to comply with health and safety regulations.
- Optimized inventory flow by organizing shelves and facing products for a professional,
accessible retail environment.
- Supported workflow efficiency by assisting in general housekeeping and administrative tasks.
Freelance Project Coordinator | Self-Employed | Ottawa, ON
2021 – Present
- Managed multiple client projects simultaneously, ensuring all deadlines and quality standards were met.
- Handled all client communications and maintained detailed records of project requirements and outcomes.
- Adapted to changing needs and provided creative solutions to meet goals in a timely manner.
SKILLS
- Customer Service: Friendly, patient, and professional communication with diverse groups of people.
- Organization: Skilled at inventory management, record-keeping, and maintaining a tidy workspace.
- Technology: Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace.
- Reliability: Proven track record of punctuality, working independently, and meeting strict deadlines
