EDUCATION TEAM LEAD at The professional Institute of the Public Service PIPSC (2024-10 – Present)
- Spearhead a team of instructional designers, education coordinators, and administrative assistants through project lifecycle phases.
- Orchestrate design and development stages, ensuring quality and alignment with project goals in final deliverables.
- Delegate tasks to optimize team roles and enhance overall project outcomes.
- Provide one-on-one observations, feedback, and support to improve performance.
- Deliver training and support, fostering motivation and aligning team efforts with key objectives.
EDUCATION OFFICER at The professional Institute of the Public Service PIPSC (2023-01 – 2024-10)
- Developed and implemented workshops in various modalities, including in-person training, online courses, blended programs, and lunch and learns, to address diverse learning needs.
- Designed and facilitated workshops for union across six learning streams: member engagement, health and safety, equity, diversity and inclusion, leadership consultation, and stewards, enhancing member participation.
- Delivered targeted training sessions for staff and education team, improving skill sets and knowledge retention.
SENIOR INSTRUCTIONAL DESIGNER – TEAM LEAD at Canada School of Public Service (2022-01 – 2023-01)
- Guided the design of learning products utilizing the ADDIE model, resulting in improved instructional effectiveness.
- Managed a team of 3 instructional designers and 1 multimedia technician to deliver high-quality learning solutions.
- Led project timelines, ensuring timely delivery and optimal resource allocation across multiple initiatives.
- Developed content architecture documents and templates to streamline instructional design processes.
INSTRUCTIONAL DESIGNER at LCI Education (2021-01 – 2022-01)
- Designed and developed nine engaging courses for the XSeries program on edX, enhancing learner experience.
- Created interactive corporate sector courses using Rise and Storyline tools, fostering effective skill development.
- Provided expertise on best practices in online learning pedagogy.
- Reviewed online courses against the Quality Matters rubric, ensuring alignment with high-quality instructional standards.
LEARNING AND DEVELOPMENT LEAD at Cuso International (2019-01 – 2021-01)
- Led a team of 10 facilitators, including 4 internal and 6 external members, to deliver impactful training programs.
- Managed Talent LMS to track learner progress and implement training evaluations, ensuring program effectiveness.
- Oversaw reporting systems to track training outcomes and improve program effectiveness.
- Developed online courses using Talent LMS, enhancing engagement and learning outcomes.
- Prepared volunteer materials, including participant guides and workbooks, for effective program delivery.
TEACHER AND ONLINE LEARNING STRATEGIST at University of Las Americas (2013-01 – 2018-01)
- Delivered tailored lessons using diverse instructional techniques for academic levels A1-A2 and B1-B2, including IELTS and TEF DALF preparation, to support student success.
- Conducted needs analysis to identify student requirements, informing goal-oriented course design.
- Developed e-learning courses for the languages department, integrating adult learning theories and diverse styles to enhance learner engagement.
