Darko Dacic

Experienced Security Analyst and Cybersecurity Technical Engineer with a proven track record in network security, cloud infrastructure, and identity management. Expert in deploying and optimizing Check Point CloudGuard, Azure Landing Zones, and Microsoft Entra ID solutions, with deep proficiency in AWS, Azure, VPN, firewalls, and Maestro Hyperscale. Successfully led enterprise-level incident management, root cause analysis, and live site engineering efforts, resolving complex connectivity, authentication, and routing issues in high-stakes production environments.

Sr. Technical Analyst - Checkpoint Technology

(2022-08 - 2026-10)

Technical Support Engineer (T3) | Former Co-op Student

• Led resolution of critical enterprise security incidents involving firewalls, VPNs, routing, and cloud-connected environments, serving as a senior escalation resource for complex customer issues.
• Investigated advanced network and security events through packet capture analysis, log correlation, and traffic-flow troubleshooting to identify root causes and implement lasting remediation.
• Engineered and optimized secure network architectures, threat prevention controls, and access policies that strengthened customer security postures and reduced operational risk.
• Collaborated with R&D and engineering teams to validate software fixes, influence product improvements, and accelerate resolution of high-priority escalations.
• Recognized as a senior escalation point for resolving the organization's most complex cloud firewall and network security challenges.
• Trusted to lead critical enterprise security incidents impacting production environments, global connectivity, and cloud infrastructure.
• Served as a subject matter expert for firewall security, VPN technologies, routing, and cloud network security across enterprise customer deployments.
• Advanced from Co-op Student to T3 Engineer, demonstrating expertise in cybersecurity, networking, and customer-facing technical leadership.
• Leveraged CoreXL and SecureXL optimization techniques to eliminate CPU bottlenecks, reducing latency by 25% across core enterprise business applications and high-traffic internal systems.
• Automated the deployment of 50+ Check Point security gateways into AWS using Terraform and the Check Point Management API, achieving a 90% reduction in manual provisioning time.

Desk Tech - CBRE/IBM

(2017-09 - 2021-05)

• Administered technical records, documentation, and operational reports while ensuring data accuracy, compliance, and process adherence.
• Analyzed technical requests, maintained system documentation, and coordinated with engineering and support teams to resolve operational issues.
• Supported technology operations by validating data, managing technical records, and strengthening workflow efficiency through effective documentation and process management.

College Diploma - Cybersecurity Degree - Herzing College (2020 - 2022)

High School Diploma Equivalency - Mont-Bleu