I'm am a Technical Services Support specialist with over 18 years of experience helping and supporting staff with all of their technical needs. I have excellent customer service skills, as well, I have exceptional troubleshooting skills. I'm very happy with the long term projects i have worked on.
These projects have helped organizations save time and money. I have worked on a Medical security project to make sure Public Health organizations meet privacy standards .As well, I have completed several Windows Migrations, which have made the organizations more efficient.
I have over 18 years of experience doing technical support for Manufacturing, Healthcare, Legal as well as home users. I have helped organizations facilitate, train , and restructure their I.T to help them save time and money
My University education , along with my in depth Technical training,which includes Project Management .