WORK EXPERIENCE
Gong Cha, 3175 Rutherford Rd Unit #38, Concord, ON L4K 5Y6 - Bubble tea barista
April 2021 - November 2022
- Refined customer service
- Handled product organization and stock
- Consulted customers both in-person and online (Uber, Door Dash, Skip)
- Handled payments through cash and credit
- Trained 4 new hires on customer service protocols and store ethics
- Aided with the end-of-shift tasks including hygienic cleaning, re-shelving/ stocking, and garbage disposal
- Fixed appliances
