David Pham

• Eager to learn
• Eager to work
• Reliable
• Provides good customer support
• Friendly
• Adaptable 
• Positive attitude

WORK EXPERIENCE

Gong Cha, 3175 Rutherford Rd Unit #38, Concord, ON L4K 5Y6 - Bubble tea barista

• Refined customer service
• Handled product organization and stock
• Consulted customers both in-person and online (Uber, Door Dash, Skip)
• Handled payments through cash and credit
• Trained 4 new hires on customer service protocols and store ethics
• Aided with the end-of-shift tasks including hygienic cleaning, re-shelving/ stocking, and garbage disposal
• Fixed appliances 

EDUCATION

Westview Centennial Secondary School, 755 Oakdale Rd, North York, ON M3N 1W7

York University, 4700 Keele St, Toronto, ON M3J 1P3