Davina Dyal

I am a detail-oriented administrative professional with strong communication, organizational, and problem-solving skills. I take pride in providing exceptional support, delivering personalized service, and ensuring positive experiences for both clients and agents. I am dedicated to resolving challenges efficiently, building lasting relationships, and contributing to the overall success and growth of the organization.

Realtor and Licensed Real Estate Assistant, Real Broker Ontario Ltd., and Right at Home Realty January 2025 - Present

• Managed full-cycle real estate transactions for a TRREB top 0.1% realtor (70+ annual deals), including preparing compliant offers and listing documents, coordinating with lawyers and vendors, and handling post-closing administration while keeping multiple active files organized and on track.
• Generated $46,000 in GCI through independent residential leasing, managing tenant inquiries, showings, negotiations, and lease paperwork from start to finish.
• Managed listing operations by preparing Comparative Market Analysis reports, uploading and maintaining listings in REALM, coordinating property access and signage installation, and hosting open houses to support sales and client engagement.
• Enabled buyer clients to make informed purchase decisions by researching listings, coordinating and attending showings and walk-throughs, and managing property inspections, ensuring a smooth and efficient buying process.

October 2023 – December 2024

• Ensured validity and compliance among Listing Agreements, Agreements of Purchase and Sale and associated transactional paperwork.
• Communicated with agents regarding any omissions or errors evident in submitted paperwork.
• Supported continuity among agents, deal processing and accounting departments by documenting and communicating actions, irregularities, and continuing needs.
• Responded to inquiries regarding department and office services, policies, and procedures.

March 2023 – October 2023

• Processed payroll for co-operating real estate brokerages and real estate agents ensuring deductions, HST and commission splits were calculated with precision and utmost accuracy.
• Performed routine correspondence between brokerages, agents, builders, and lawyers to ensure commissions were released according to schedule.
• Processed, issued, and distributed Refund of Balance of Deposit, Return of Deposit and Rebate cheques dependably and on time.
• Facilitated fund transfers between Real Estate Trust, Commission Trust, and General Accounts.
• Assisted in providing back-end brokerage services to 11 real estate brokerages and their agents.

May 2022 – January 2023

• Entered, processed, invoiced, and closed real estate transactions of all types (residential resale, residential lease, commercial, and builder)
• Monitored the progress of the sale to ensure important deadlines are met and contingencies are released.
• Responded to agent and client inquiries via email and by telephone.
• Performed routine correspondence for deal and listing file requirements to confirm compliance with the brokerage, REBBA, and FINTRAC policies.

January 2022 – May 2022

• Managed the reception area to achieve effective communication both internally and externally.
• Ensured that all customer and agent-related inquiries are handled accurately and on time to improve client experience.
• Demonstrated proficiencies in telephone and front-desk reception in a busy, high-volume environment.
• Managed the reception area to achieve effective communication both internally and externally.

Registered Real Estate Salesperson — Real Estate Council of Ontario (RECO)