Davinho’s World

Motivated and dedicated law enforcement and security professional with a comprehensive background in Law and Society, crime prevention, and public safety. Skilled in collaborating with law enforcement, leading investigations, and de-escalating high-stress situations to ensure safety. Proven track record in minimizing theft, improving workplace safety, and implementing effective security measures.

Strong leadership abilities, with expertise in training teams and developing strategies to enhance overall operational security and efficiency.

Asset Protection Specialist - Home Depot

(2023)

• Led internal and external investigations, collaborating closely with law enforcement and store leaders to minimize theft, fraud, and loss.
• Apprehended shoplifters and conducted interviews, maintaining compliance with legal procedures and company policies.
• Developed and implemented strategies that resulted in a reduction of shrink by 15% within 6 months.
• Trained associates on theft prevention and emergency response protocols, enhancing overall store security.

Lumber Associate Department Supervisor - Home Depot - Toronto, ON

(2017 - 2023)

• Managed customer inquiries, ensuring effective communication of safety policies, and resolving conflicts efficiently.
• Led teams to meet customer needs and improve operational efficiency, focusing on collaboration and organizational strategies.
• Ensured workplace safety compliance, contributing to a 10% reduction in workplace accidents.

Cashier - Home Depot - Toronto, ON

(2015 - 2017)

• Processed over 100 transactions daily, maintaining financial accuracy and fostering customer relationships.
• Addressed and resolved customer issues promptly, ensuring a high level of customer satisfaction.

Honors Degree - Law and Society - York University (2015 - 2021)

High School Diploma - Humberside Collegiate Institute (2011 - 2015)