Daynara Gomez

QA Engineer / QA Automation Specialist with 5+ years of experience in software quality assurance, automation framework development, and testing of enterprise SaaS and financial systems. Strong experience with Selenium WebDriver, Core Java, and REST API testing using Postman. Skilled in test planning, test case design, test execution, and QA best practices within Agile environments.

Experienced in CI/CD pipelines, microservices validation, and defect lifecycle management. Proven ability to estimate, prioritize, and coordinate testing activities while ensuring high-quality releases. Strong communication, documentation, and cross-functional collaboration.

Enterprise Software Engineer – QA Automation / SDET at Wolters Kluwer – TAA North America (2022-05 – 2025-03)

Designed and executed end-to-end automated and manual tests for enterprise tax and accounting SaaS applications, built and maintained automation frameworks, integrated test suites into CI/CD pipelines, and conducted REST API testing.

• Designed and executed end-to-end automated and manual tests including regression, integration, UI, and functional validation for enterprise tax and accounting SaaS applications using Selenium WebDriver (Java, C#, JavaScript) and TypeScript.
• Built and maintained automation frameworks and reusable testing components, improving test scalability, stability, and reducing maintenance effort.
• Integrated automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps), enabling continuous validation and early defect detection.
• Conducted REST API testing using Postman, validating response codes, headers, business rules, and complex JSON payloads in collaboration with backend teams.
• Managed test cases, datasets, and traceability from user stories to test cases in TestRail and Azure DevOps, ensuring coverage for functional, regression, and smoke testing.
• Reported and tracked defects in Jira and performed root-cause analysis for pre-production and production issues.
• Estimated, prioritized, and coordinated testing activities across multiple releases in Agile/Scrum environments.
• Collaborated with developers, product owners, and QA leads to define test strategies, acceptance criteria, and improve QA best practices.
• Assessed QA process maturity and contributed to continuous improvement initiatives aligned with QA best practices.
• Collaborated with peers on QA processes and automation best practices, sharing knowledge and contributing to team efficiency.
• Prepared test environments and datasets for manual and automated execution, collaborating with cross-functional teams.

Testing and Quality System Engineer at Imaginary Spaces (2015-09 – 2016-04)

Designed and executed functional, regression, smoke, and exploratory test scenarios for a 3D virtual room SaaS simulator, performed usability and environment validation, and contributed to improving QA testing methodologies.

• Designed and executed functional, regression, smoke, and exploratory test scenarios for a 3D virtual room SaaS simulator.
• Performed usability and environment validation to ensure stable user experience across systems.
• Documented test cases and defects, collaborating closely with developers to ensure timely resolution.
• Contributed to improving QA testing methodologies and test processes for new product releases.

Specialist II at Banesco – Universal Bank (2011-01 – 2014-02)

Tested mission-critical banking and payment systems with real-time transaction processing, worked extensively with SQL queries and ISO 8583 financial messaging, and led small teams focused on operational reliability and testing coordination.

• Tested mission-critical banking and payment systems with real-time transaction processing.
• Worked extensively with SQL queries and ISO 8583 financial messaging, ensuring transaction integrity and system reliability.
• Executed unit, integration, and regression testing and documented results for audit, compliance, and QA validation purposes.
• Supported system deployments and migrations in collaboration with cross-functional teams.
• Led small teams focused on operational reliability, testing coordination, and process improvement initiatives.

Technical Support & QA Engineer at Novatronic (2008-01 – 2010-12)

Validated transaction processing systems and integrations between banking platforms and external service providers, conducted integration, API, and regression testing, and coordinated team training on QA processes.

• Validated transaction processing systems and integrations between banking platforms and external service providers.
• Conducted integration, API, and regression testing for electronic payment and billing systems.
• Diagnosed system issues using SQL queries, Unix commands, and log analysis.
• Coordinated and trained team members on QA processes, testing procedures, and best practices.

M.Eng. in Quality Systems Engineering – Concordia University (2015 – 2019)

B.Eng. in Computer Engineering (Information Technology) – Universidad Lisandro Alvarado (2002 – 2007)