Dean Paul Chambers

Compassionate Social Service Worker with frontline experience in housing support, crisis intervention, homelessness services, newcomer outreach, and developmental support. Skilled in case management, LTB proceedings, landlord negotiation, intake assessment, and de-escalation in high-pressure environments. Strong leadership experience as CUPE 2936 Unit Chair and Bargaining Committee member. Currently pursuing a Mental Health and Addictions Diploma at Centennial College (Expected Jan 2027).

Housing Specialist / Outreach Officer - John Howard Society

(2024-11)

• Support newcomers and vulnerable clients with housing stabilization and retention
• Assist clients with LTB hearings, landlord negotiations, and housing disputes
• Provide case management, referrals, and community resource navigation
• Conduct outreach to address housing crises and support client needs

Frontline Intake Worker - Salvation Army

(2020-07 - 2024-11)

• Completed client intake assessments and screening
• Provided information and referrals for shelter and support services
• Managed client records, data entry, and statistical reporting
• Conducted room checks, wake-up calls, and service coordination
• De-escalated crisis situations and responded to emergency needs

Group Home / Community Support Roles - Noble Care / Optimum Care / Their Lives Matters

(2012 - 2022)

• Supported individuals with developmental disabilities in daily living activities
• Assisted with medication administration, hygiene, meals, and behaviour support
• Implemented de-escalation strategies and behaviour intervention plans
• Promoted independence through structured daily support and care planning

Hospitality Leadership - Moon Palace Resort / Sandals Resort

(2012 - 2018)

• Managed and trained sales and customer service teams
• Coordinated events, promotions, and client engagement activities
• Built relationships with tourism partners and industry stakeholders

Diploma - Mental Health and Addictions - Centennial College (2025 - 2027-01)

Diploma - Social Service Worker - Sheridan College (2018 - 2020)