Children Director - Pickering Pentecostal Church
(2022-08)
- Lead nursery, preschool, and children's ministry programs aligned with the church's mission and vision.
- Select and implement curriculum and activities that foster spiritual development and relational connection.
- Coordinate children's participation in church-wide events including Christmas, Easter, and summer celebrations.
- Recruit, train, and support ministry volunteers.
- Coordinate weekly volunteer schedules and ensure proper preparation and coverage.
- Provide ongoing mentorship, encouragement, and appreciation for volunteer teams.
- Ensure all programs follow child protection and safety policies.
- Manage check-in and check-out systems for children during services and events.
- Maintain a safe and welcoming environment for families.
- Maintain ministry calendar, curriculum resources, and supply inventory.
- Prepare and submit monthly ministry reports to the Senior Pastor and church council
Customer Service Coordinator - CST Canada RESP
(2019-05 - 2022)
- Managed client accounts and provided support for education savings plans.
- Responded to customer inquiries and resolved service issues efficiently.
- Ensured accurate documentation and compliance with financial service procedures.
- Maintained strong relationships with clients while providing high-quality service.
Customer Service Coordinator - Global Industrial
(2017-05 - 2018)
- Oversaw warehouse operations across assigned distribution centres.
- Monitored operational performance and workflow efficiency.
- Developed training manuals and policies aligned with operational strategy.
- Led and supervised a team of up to 20 employees
Financial & Customer Service Representative - CIBC
(2013-06 - 2016-01)
- Served as the first point of contact for walk-in banking customers.
- Processed financial transactions with high accuracy and attention to detail.
- Educated clients on banking services including savings accounts, loans, insurance, and mortgages.
- Completed financial planning training.
- Demonstrated strong multitasking, communication, and organizational skills
