Sales & marketing
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An enthusiastic and integrity sales driven sales and marketing professional that has worked within the Travel, Tourism and Hospitality industries within various areas of service and execution. Progressively established expertise in Management, Operations, Sales, Marketing and Contract Negotiations. Travel trade professional with over 20+ years of experience in the Canadian travel industry, Airline, Tour Operator, Car Rental, Hotel, Destination Marketing as well as Tourist Board experience.
Concentrated on relationships and results with key travel industry executives that formed long-term partnerships.
Experience in Conference Planning from execution to finish while being onsite.
Sales Professional - Beyond Meeting & Events - Toronto, ON Remote
(2023-01)
Responsible for prospecting new clients looking to meet offsite, or for incentive trips. We offer strategic plans for pre/post ideas from the creative to market reporting after the event or meeting. Onsite services also provided if requested.
Association and Federal Government Sales Manager - Hotel Grand Pacific - Victoria, BC
(2022-01 - 2023-12)
Responsible for Federal Government and Association Sales across Canada working with key accounts, city wide conferences.
National sales manager – USA & CANADA - CANADIAN TRAVEL NEWS - Toronto, Remote
(2021-01 - 2022-12)
Digital Advertising- Digital content online platform selling advertising to hotels, destinations, tour operators, destination marketing companies, inbound and outbound operators, car rental, cruising industry. Currently selling across Canada and the USA.
Freelance Projects - Canadian Destination Management Services - Remote (Toronto office)
(2019-01)
Working on the Aruba Tourist Authority Account. Developed new sales and marketing programs as well as training manuals and power point presentations to assist in selling destination weddings to the Island of Aruba within the Canadian Travel Market.
Sales Manager Meetings and INCENTIVES CANADA - TravAmerica, Oasis Hotels & Resorts - Atlanta, Georgia; Toronto Remote
(2017-01 - 2019-12)
Home based - Developed and implemented strategic business plans to increase sales and revenue through Corporate, Meeting and Incentive Markets within Canada. Provided and set up product launches and travel industry trade training. Worked both independently and as part of a team to create promotions and sales incentives that motivated clients, travel agents and meeting planners as needed.
Built and developed strong client relationships, provided excellent customer service and support as contact and brand ambassador in Canada. Demonstrated experience working with key decision makers in the meetings business, executives and in the leisure travel environment, with airlines, consortia's and cruise lines. A strong knowledge of all our key markets including demographic, psychographic statistics and trends.
A strong commercial orientation with a deep understanding of the sales process in the leisure travel distribution network.
Director of sales and marketing - Best western Toronto Airport - Toronto, ON
(2015-01 - 2017-12)
Responsible for managing the implementation of the hotel's sales and marketing strategies and achieving budgeted top line revenue for the hotel. Managed and led a sales team to develop s hotel goals to maximize RevPAR and grow their market share. Leader and role model to all sales managers and coordinators.
Developed and executed sales & marketing strategies through preparation of a strategic sales plan in collaboration with Best Western Worldwide Sales & Marketing. Understand competitive landscape, local and feeder market dynamics, and changing customer needs to ensure property success. Ensured that all sales related activities support customer satisfaction, retention and new business development goals.
Proactively positioned the hotel as a business leader in the community. Professionally represented the hotel in community and industry organizations and events with associates. Liaise with the PR and Advertising agencies effective communication is maintained in line with marketing strategy.
Account Director speciality markets - tourism toronto - Toronto, ON
(2013-01 - 2015-12)
Developed and maintained relationships with key clients to solidify groups into Toronto. Solicited new and existing accounts to meet/exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Produce revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, and negotiating and closing sales. Maximize revenue by selling all facets of the destination.
(2007-01 - 2013-12)
Travel Trade Sales for Toronto South – Windsor. Sales calls for business opportunities and developed client relationships to corporate program.
Travel agencies bookings and supported their brand by engaging in co-op ads and marketing plans. Negotiated back office commissions. Persuasive in dealing with management, peers, staff and a diverse range of clientele. Applied strong negotiation skills to produce results and achieve expected quotas. Effective development of product & brand strategy utilizing strong marketing & promotions initiatives to increase brand loyalty programs to B2B and Travel Trade.
Service Excellence & 'Yes I can' Seminars and training - Interactive Advertising Bureau of Canada
Service Excellence & 'Yes I can' Seminars and training - Westmont Hospitality
Human Relations and Public Speaking - Dale Carnegie
Sales Training - Franklin Covey
Fashion Arts, Travel & Tourism - Sheridan College Oakville
Hotel Administration and Front Office Management - Humber College
French - Alliance Francaise Paris, France