Deborah Nwankwo

Detail-oriented Bachelor of Business Administration (Accounting) student at Langara College with strong foundational knowledge in financial accounting, taxation, auditing, and corporate finance. Proven leadership experience as a hospitality Shift Manager, demonstrating expertise in cash reconciliation, operational efficiency, and cross-functional team coordination. Eager to leverage analytical skills and financial knowledge as a prospective CPA candidate in a professional auditing and accounting environment.

Shift Leader / Server at Cactus Club Cafe (2024-09 – Present)

Accountable for management-level floor operations, staff coordination, and service flow management in a high-volume environment.

• Reconciled end-of-day cash, debit, and credit transactions with 100% accuracy to ensure proper financial record-keeping.
• Prioritized urgent operational tasks and guest requests during peak hours while upholding rigorous hospitality and professional standards.

Shift Supervisor / Server at Milestones Grill + Bar (2022-09 – 2024-08)

• Scheduled and supervised shift operations, ensuring all service standards, financial balancing, and daily tasks were completed efficiently.
• Collaborated with kitchen and support staff to minimize errors, manage POS payment systems, and handle transaction balancing.
• Resolved customer concerns promptly and demonstrated active listening to provide tailored recommendations.

Server at Cora Breakfast & Lunch (2021-05 – 2022-08)

• Managed multiple tables simultaneously in a fast-paced environment while processing customer payments accurately to maintain exact cash-outs.
• Communicated order details clearly between guests and kitchen staff to minimize errors and delays.

Bachelor of Business Administration in Accounting – Langara College (2022-2027)