Deborah Osei-Owusu

I am writing to express my interest in the Retail Store Associate position. I have a background in customer service, communications, and working in teams through my roles in student organizations and work experiences. As a bilingual (English/French), I bring strong communication skills that allow me to work with diverse communities. My studies and professional experiences have prepared me to contribute to TJX Canada.

Administrative Coordinator - TORONTO INNER-CITY RUGBY FOUNDATION (TIRF) - Toronto, Ontario

(2026-05 - 2026-08)

• Coordinated operations for community programs, festivals, tournaments, and youth programming by managing schedules, registrations, and event-day needs.
• Handled and created posts on social media platforms to promote events, reminders and engagement using Canva
• Tracked and managed membership data, supported final formatting and dissemination for end of year report

Printer Crew - CARLETON UNIVERSITY PRINT SHOP - Ottawa, Ontario

(2025-09 - 2025-11)

• Provided professional customer service to students, faculty, and staff when helping with printer service
• Managed multiple requests and priorities by teaching customers how to use equipment and how to print efficiently
• Troubleshot printing and production issues, identifying solutions to ensure orders were completed accurately

Community Team Supervisor - TORONTO INNER-CITY RUGBY FOUNDATION (TIRF) - Toronto, Ontario

(2024-05 - 2025-08)

• Supervised staff and interacted with guardians, athletes, coaches to promote and facilitate a successful programming
• Assisted with player recruitment and registration through microsoft excel

Bachelor of Arts Honors - Law - Carleton University (2026-06)