Customer service manager
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Hi,
My name is Deeksha kapoor. I have an experience of around 7yrs. as service relationship manager at State Bank of India, the largest public sector bank in india. I have been associated with SBI in various capacities, the last one being Service relationship manager. I have a good telephonic and other operational skills and have also worked in Administration department. I’m a fluent communicator with a go getter attitude and looking for an opportunity to enhance my skills.
I have a total experience of 7 years in customer service.
As a representative , my role was responsible for client servicing, maintaining relationships with existing clients related to investors/bankers. Solved all their queries.Handled all day to day operation activities, taking care of financial and non financial transactions.
Bachelors Degree from Delhi university customer service retail certification from YMCA, Toronto
Proffessional office Administration certification from YMCA, Toronto
