Deepanshu Koli
Parking enforcement officer
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About
Patrol parking lots, streets, and government parking areas to ensure compliance with parking regulations Monitor expired meters, unauthorized parking, accessible parking misuse, fire lane violations, and restricted zones Record violations accurately using handheld devices, radios, or ticketing systems
Experience
Parking enforcement officer - Protective services (Paladin Security) - 400 Ellice ave
(2026-02)
- Patrol parking lots, streets, and government parking areas to ensure compliance with parking regulations
- Monitor expired meters, unauthorized parking, accessible parking misuse, fire lane violations, and restricted zones
- Record violations accurately using handheld devices, radios, or ticketing systems
- Take photographs and document evidence related to parking offences
- Respond to complaints or public inquiries about parking rules and tickets
- Provide directions and explain parking regulations professionally to the public
- Report damaged parking meters, broken signage, vandalism, safety hazards, or suspicious activity
- Coordinate with supervisors, law enforcement, towing companies, or maintenance staff when required
- Prepare daily activity logs, incident reports, and revenue collection reports
- Ensure safe handling, transport, and reconciliation of collected cash from parking machines
- Conduct routine inspections of parking equipment and government vehicles
- Follow provincial policies, safety procedures, and cash-handling protocols
- Drive government-issued vehicles safely in different weather and traffic conditions
- Assist during special events, traffic control situations, or emergency parking restrictions
- Identify vehicles with unpaid violations, abandoned vehicles, or permit misuse
- Maintain confidentiality and professionalism while dealing with enforcement matters
- Use communication systems such as radios, dispatch systems, GPS devices, or enforcement software
- Testify or provide documentation if a parking ticket is disputed in court or during appeals
- Enforce provincial parking regulations and issue violation tickets
- Inspect parking meters and parking equipment for operational issues
- Collect, handle, and reconcile parking machine revenue securely
- Report damaged equipment, safety concerns, and parking violations to supervisors
- Monitor unauthorized parking, expired meters, restricted zones, and permit violations
- Assist with investigations, incident reporting, and evidence documentation
- Ensure compliance with provincial policies, safety standards, and cash-handling procedures
Security Officer - Allied Universal Security Services - St. Vital Centre
(2025-07 - 2026-02)
Mall Security, Part-Time (28 hours/week). Conduct various types of patrols including foot patrol, utility inspection, sprinkler patrol, outside door checks, and mobile patrols to ensure mall safety and security.
- Maintain a visible presence throughout the mall to deter misconduct and respond promptly to disturbances
- Monitor for theft or suspicious behavior, make arrests when necessary, and coordinate handover to police authorities
- Issue red tag permits and hot work permits in accordance with mall safety protocols
- Report incidents and suspicious activities to police and other law enforcement agencies as required or upon request
- Respond quickly to medical emergencies by calling for appropriate medical assistance
- Enforce mall policies by removing or barring individuals causing disturbances or violating rules
- Maintain situational awareness and attentiveness to prevent incidents and ensure a safe environment for visitors and staff
- Prepare clear and accurate incident reports documenting security events and actions taken
- Perform foot, utility, sprinkler, door, and mobile patrols to ensure mall safety
- Maintain visible presence to prevent disturbances and enforce mall policies
- Monitor for theft and suspicious activity; make arrests and coordinate with police as needed
- Issue red tag and hot work permits following safety protocols
- Report incidents to law enforcement and mall management
- Respond to medical emergencies by calling for assistance
- Prepare clear incident reports documenting security actions
Customer service & operations Coordinator/Supervisor - TJX Canada/ Winners
(2025-01 - 2025-06)
Experienced and customer-focused Operations/Customer Service Coordinator with a solid background in retail operations. Strong knowledge of customer engagement strategies and retail procedures. Proven ability to support Assistant Managers in delivering exceptional customer service & results.
Skilled in driving operational efficiency and maintaining a high-performance team environment. Effective in managing in-store communication tools and maintaining clear team communication. Experienced in developing and executing cross-training programs for staff.
Committed to upholding company policies, loss prevention procedures, and health and safety standards.
- Supported Assistant Managers in delivering high-quality customer service and timely execution of store operations
- Coordinated and monitored daily tasks of Associates, ensuring alignment with business priorities and customer readiness
- Maintained communication boards and tools to support clear, up-to-date store messaging and total store awareness
- Oversaw and executed markdown processes, cash office procedures, and FOOP validations
- Trained and coached Associates on customer service standards, engagement programs, and operational policies
- Approved returns, handled customer markdown requests, performed safe audits, and supported jewelry receiving
- Enforced compliance with TJX Canada loss prevention, safety protocols, and merchandise protection standards
- Acted as a resource for team members, providing performance feedback and escalating complex issues to management
Mobile Security Guard - ESM security
(2024-10 - 2025-01)
Current Manitoba Security Guard License holder; First Aid and CPR. Skilled in prolonged standing, sitting, kneeling, crouching, and walking. Thrives in dynamic, fast-paced environments with exceptional customer service and communication skills. Comfortable working indoors and outdoors in various weather, lighting, and challenging conditions, capable of lifting weights.
- Conduct routine and random mobile and foot patrols of assigned areas
- Inspect fences, gates, doors, and windows for signs of tampering or unauthorized access
- Check for fire hazards, leaks, and safety issues during patrols
- Log all patrol activity and observations accurately
- Respond promptly to alarms and investigate causes
- Assess and address suspicious activity, disturbances, or unauthorized persons
- Coordinate with emergency services when necessary
- Secure incident scenes and preserve evidence
- Provide assistance to employees, visitors, or tenants as needed
- Act as a visible deterrent to crime and rule violations
- Communicate professionally with clients and the public
- Complete detailed daily activity and incident reports
- Document safety hazards, maintenance issues, and unusual occurrences
- Report breaches or suspicious behavior to supervisors or authorities
- Monitor access control systems and verify authorized entry
- Lock and unlock facilities according to site schedules
- Enforce site rules, regulations, and parking policies
- Maintain communication with dispatch or security base during shifts
- Use radios or mobile devices to log activities and respond to alerts
- Follow protocols for proper shift handovers and reporting
Security Officer - Garda World Security - WRHA Sites - 975 Henderson HWY Access River East
(2023-04)
Permanent guard - Full time. Current Manitoba Security Guard License holder; First Aid and CPR. Skilled in prolonged standing, sitting, kneeling, crouching, and walking. Thrives in dynamic, fast-paced environments with exceptional customer service and communication skills. Comfortable working indoors and outdoors in various weather, lighting, and challenging conditions, capable of lifting weights.
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property, assets, and personnel
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
- Controls access to client site or facility through the admittance process
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
- Satisfies client needs by providing excellent customer service while minimizing risk to the client property and assets
- Monitors intrusion detection systems using automated alarm and video monitoring software
- Uses computer systems and software to monitor sites and complete basic trainings
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
- Ensuring safety and security for clients, staff, and property
- Conducting vigilant foot patrols to maintain a visible presence
- Performing thorough security checks and responding promptly
