Denise Reid

I am a highly motivated and well organized individual with a well-developed communication skill both oral and written. I have a strong sense of responsibility and I work well on my own, or as part of a team. I enjoy working with people and have many years of experience working in the customer service industry.

Front store lead

(2018-07)

• Responsible for opening and closing store
• Receiving merchandise
• Ordering product
• Payroll, scheduling
• Interviewing and hiring
• Training schedules
• Stocking shelves
• Deposits
• Refunds and exchanges
• Staff reviews

Supervisor - Marshall's

(2017-09 - 2017-07)

• Responsible for opening and closing store
• Receiving merchandise
• Displaying merchandise
• Assigning job lists to staff
• Doing follow ups with staff

Manager - Tim Horton's

(2017-11 - 2017-02)

Manager - Dollarama

(2010-10 - 2011-09)

• Responsible for supervising and scheduling a staff of 30 plus employees
• Setting up and takedown of cashes and deposits
• Ordering product
• Ensuring inventory products is readily available for consumers
• Direct involvement with customers and resolving complaints

Assistant Manager - Dollarama

(2009-11 - 2010-10)

• Assisting the manager in supervising and scheduling of employees
• Setting up and takedown of cashes and deposits
• Ordering product
• Ensuring inventory products is readily available for consumers
• Direct involvement with customers and resolving complaints

Manager - Tim Horton's

(2009-02 - 2009-11)

• Responsible for scheduling, organizing, setting up and take down of daily cashes and deposits
• Product ordering
• In charge of staffing issues

Front Server - Tim Horton's

(2007-12 - 2009-01)

• Serving customers
• General cleaning
• Working cash registers
• Stocking products
• Filling orders

Supervisor/Assistant Manager - Tim Horton's

(2004-09 - 2006-08)

• Staff scheduling
• Organizing, setting up and takedown of daily cashes and deposits
• Product ordering
• In charge of staffing issues

Supervisor - Tim Horton's

(2001-09 - 2003-11)

• Staff scheduling
• Organizing, setting up and takedown of daily cashes and deposits
• Product ordering
• In charge of staffing issues

Personal Care Worker - Scotia Personal

(1993-05 - 1995-06)

• Working with special needs and terminally ill patients
• Responsible for medications and doctor appointments
• Personal grooming of patients and their daily needs

Living Leadership CO (2016-12)

First Aid Course - St. John Ambulance (2016-06)

Food Safety Certificate (2009-06)

Secretarial Courses (1992-06)

General Computing Courses (1989-06)

High School Diploma (1985-06)