Dennis’ No Frills (October 2021- Present)- Franchisee
- Improved store conditions, MCM presence, social media following and impact, OSAT score, sales, trading margin, departmental standards, community outreach, and most recently, usage of Mgt tool and control brand sales.
- Sales growth and trading margin well above budgeted objectives.
- Successfully completion of all internal and external audits to a high-standard.
Loblaw Companies Limited- Franchisee Candidate Readiness Program (July 2017- September 2021)
Store Development Team
- Responsible for executing planograms, shelf adjustments, coaching, and leading team whenever possible.
Fresh Team
- Helped at store level implementing fresh planograms and setting up new displays
- Worked with store staff to improve labour efficiency, lower shrink, and improve gross profit in Fresh departments
- Trained store members on the transition to Fresh Perpetual inventory, the inventory count process and the expectations moving forward.
Front End Module
- Trained in Cash office and all front-end functions maintaining high levels of organizational standards and customer service.
NF Operational Planning and Support
- Responded to emails from stores and reached out to category for an appropriate response in a timely manner
- Worked with the produce team to create produce merch plans for seasonal changes and upcoming renovations.
Mentorship- Acton No Frills
- Assisted in training the new meat designate and bakery department lead.
- Received additional bookkeeper and scheduling training.
Mentorship- No Frills (Creditview)
- Planned and executed directives for an efficient store closure.
- Assisted with maintaining four-wall accountability within the store and presenting a well conditioned store in the event of a closure.
- Responsible for the inventory levels of the Dairy, Grocery, Frozen, Deli and HABA departments once IPFR was turned off.
- Received additional reporting training from experienced and award-winning franchisee
Mentorship- No Frills (Eglinton)
- Assisted with the preparation for the FACT audit and inventory count.
- Continued focus on four wall accountability. Received hands-on training on PC Express.
- Continue to support the store through Covid-19 pandemicwherever possible.
- Implemented the Beer program into the store
No Frills (McLaughlin) -(April 2008- July 2017)
Night Crew Chief
- Organized tasks that needed to be completed and delegated among staff
- Ensured merchandising standards and presentation standards throughout the store for store opening
Meat Designate
- Identifying shrink problems within the department and eradicating those problems to achieve lower shrink
- Identifying high GP and/or Sales items and merchandise accordingly to increase sales/GP
Grocery/Store Management Team
- Completed all of the sales planners and executed weekly planograms for the department
- Delegated employee tasks and touched base with alldepartmental heads and identified any issues within the store that may require attention within the “four wall” business
- Trained and mentored employees
No Frills (Mavis) (1999- 2002)
Dairy/Grocery Clerk (Part-time)
- Primarily managed the dairy department in the evenings and maintained operational standards
