Desay Angel

Motivated professional with a Diploma in Accounting Administration and strong experience in operations, team leadership, and workflow coordination. Skilled in problem-solving, data tracking, and supporting management teams to achieve operational goals. Proven ability to work efficiently in fast-paced environments while maintaining safety and productivity standards.

Material Handler – Non Inventory - Amazon - Acheson, AB

(2025-11 - 2026-03)

• Managed and tracked inventory supplies for multiple departments
• Distributed materials to designated areas while maintaining accurate count

Amnesty Floor Monitor (AFM) - Amazon - Acheson, AB

(2024-08)

• Monitor robotic floor operations to ensure efficient workflow
• Troubleshoot equipment and operational issues
• Maintain safety compliance across the work area

Process Guide (PG) - Amazon - Acheson, AB

(2023-12)

• Support managers and associates in meeting operational targets
• Resolve station issues using the Andon system
• Communicate with teams through radio and messaging tools
• Prepare operational reports using Microsoft Excel

Seasonal Process Assistant (PA) - Amazon - Acheson, AB

(2023-05 - 2023-12)

• Assisted leadership in the Outbound Picking Department
• Helped resolve workflow issues and maintain productivity
• Supported safety and operational efficiency across the department

Warehouse Associate / Outbound Ambassador - Amazon - Nisku, AB

(2021-10 - 2023-05)

• Performed order picking and fulfillment tasks
• Trained new associates as an Outbound Ambassador
• Assisted ICQA team with KPI and production problem-solving
• Safely operated Reach Truck and Order Picker equipment

Team Lead - Tim Hortons - Edmonton, AB

(2020-06 - 2021-10)

• Supervised daily store operations and staff scheduling
• Ensured customer satisfaction and efficient service
• Managed workflow during high-volume periods

Immigration Consultant - Triple Maple Leaf - Edmonton

(2015 - 2017)

Assisted clients with immigration applications and document preparation.

Assistant Manager - Little Caesars - Edmonton

(2013 - 2015)

Managed staff, handled cash transactions, and supervised restaurant operations.

Assistant Engineer - Win Semiconductor Corp. - Taiwan

(2009 - 2013)

Supported manufacturing operations using MES systems and monitored production processes.

Medical Office Administration - Medical Office Administration - Prairie Western College (2024-11 - 2025-12)

Diploma - Accounting Administration - East West College (2021 - 2022)

Diploma - Computer Science - AMA Computer Learning Center (2001 - 2004)