Destiny Efewengbe

Highly motivated HVAC and Gas Technician graduate with hands-on training in systems installation, gas piping, leak detection, refrigerant handling, and electrical wiring. Strong troubleshooting ability and strict adherence to safety procedures. Customer and safety-oriented professional able to handle heavy workloads and support high-quality installations and repairs. Eager to learn and contribute to a professional team as a helper and apprentice to become a productive field technician.

Security Concierge at Shields Security Group (2025-12 – Present)

• Monitor surveillance cameras (CCTV) and alarm systems, and conduct safety hazard patrols.
• Enforce building policies/bylaws and report maintenance issues to property management.
• Verify visitor credentials and prevent unauthorized access, greet residents, and assist with enquiries.
• Emergency response, facilitate evacuations, provide first aid, and coordinate with emergency services.
• Receive, log, and store deliveries securely for residents, managing high volumes of courier packages.

Security Guard at Paragon Security (2025-07 – 2025-09)

• Responsible for securing and locking entrances/exits to secure mixed-use commercial facility.
• Patrol internal and external facilities on a regular scheduled basis with an alert presence.
• Verify and document operation and security of windows, gates, doors and lighting to prevent intrusion.
• Report on security surveillance (CCTV) and document damages, irregularities and unauthorized access.

Production Manager and Videographer at Creed Motion Company (2019 – 2024)

• Employed creative and communications skills to conceive and pitch proposals and concepts to clients.
• Post-production oversight of editing, sound, design, lighting, props, costumes, choreography and music.
• Collaborated with clients, producers, directors and other staff throughout the production process.
• Coordinated with internal teams to ensure projects were completed on time and within budget.

Customer Service Representative at Joker Hotel and Suites (2016 – 2018)

• Delivered exceptional customer service by addressing customer inquiries and recommendations.
• Manage customer complaints and resolve issues efficiently, ensuring customer satisfaction.
• Monitor performance: call volumes, wait times, and resolution times and consistently exceeded targets.

Diploma in Combined HVAC and Gas Technician – Herzing College (2026)

Diploma in Computer Science – Lighthouse Polytechnic (2016)