Housekeeping Coordinator - Double Tree by Hilton Toronto - Toronto, ON, Canada
(2025-03)
- Create and oversee housekeeping schedules and assign tasks to team members.
- Ensure that all areas of the facility are cleaned and maintained in accordance with established standards.
- Monitor and ensure compliance with health and safety regulations.
- Purchase supplies and equipment as needed.
- Respond to guest complaints.
- Maintain records of staff attendance and performance.
Housekeeping Supervisor - Pan Pacific - Toronto, ON, Canada
(2024-08 - 2025-10)
- Supervise Housekeeping staff and ensure high standards of cleanliness across guest rooms and public areas.
- Conduct inspections and maintained high quality control to meet hotel standards.
- Coordinate with front desk regarding room status, early check ins, and guest requests.
- Handling guest concerns promptly, improving overall satisfaction.
- Prepared daily reports and supported smooth hotel operations.
Housekeeping Supervisor - Cape Weligama - Sri Lanka
(2021-06 - 2022-11)
- Delivered High Quality guest service in a luxury resort environment.
- Manage and supervise the housekeeping team and provide guidance, training and performance feedback
- Approaching guests in an attentive, friendly, courteous and service-oriented manner.
- Regularly inspect rooms and public areas and back of the house areas to ensure the cleanliness.
- Communicate regularly with front desk, maintenance and other departments to address guest issues and operational issues.
- Ensure housekeeping team follows health and safety guidance and regulation, including proper handling chemical and cleaning equipment.
- Promote and implement environment friend cleaning practices.
- Maintaining an inventory of guest room and housekeeping supplies.
