Dharmendra Pal

Professional Summary: 

• • Hotel Operations Management: Front office operations, Housekeeping management, Facilities maintenance, Food Service. 
• • Catering & Conference Management: Event planning, Banquet operations, Logistics coordination, Vendor management. 
• • Team Leadership & Development: (Staff training, Performance management, Motivation, Scheduling, Conflict resolution) 
• • Financial Management: (E.g., Budgeting, Forecasting, Cost control, P&L management, Revenue generation) 
• • Customer Relationship Management (CRM): Complaint resolution, Loyalty programs, Client communication) 
• • Sales & Marketing: (E.g., Business development, Marketing strategies, Event promotion, Contract negotiation) 
• • Strategic Planning: (E.g., Business planning, Goal setting, Market analysis, Competitive analysis) 
• • Problem-Solving & Decision-Making: Critical thinking, Risk assessment, Crisis management 
• • Time Management & Organization: Prioritization, multitasking, project management 
• • Event Planning & Execution: (Including weddings, corporate events, conferences, and social gatherings) 
• • Food & Beverage Management: (Inventory control, cost management, quality assurance) 

Restaurant Manager – Food Court - Canada 

Chef Inspired group of restaurants – Nov 2022 to Till Date 

Operating Multiple chains of restaurants in the Atlantic region. Cheese curds, Habaneros, Studio east and Buttermilk are some of them. 

Project Manager - Catering & Support Services - UAE 

Gulf Catering and Support services LLC - March 2018 to Oct 2022 

A Subsidiary of Agility Group. Leading Catering and support services company in the Middle East. 

Banquet, Events and Conference Manager - UAE 

Abu Dhabi National Hotel - Nov 2016 to February 2018 

Founded in 1976 since expanded into hotel management and restaurant operations. ADNH today manages the operations and commercial teams of over 12 hotels in Abu Dhabi, Dubai and Ajman. 

Hospitality/Unit Manager – Hospital Catering – India 

Sodexo Food Solutions India Pvt. Ltd. - Jan 2011 to Oct 2016 

France-based support services organization operates in 45 countries and has been delivering quality services since 1966 across the world. 

Catering Officer – Banquets & Event Catering - India 

Oberoi Hotels & Resorts - March 2008 to Dec 2010. 

The Oberoi Group, founded in 1934, operates 32 hotels, Nile Cruisers. The Group has presence in seven countries under the luxury 'Oberoi' and five-star 'Trident' brand. The Group is also engaged in flight catering, airport restaurants, travel and tour services. 

Industrial and Job Training – Continental kitchen and Bakery 

Hans Group of hotels – 6 Month industrial and 1 Year on job. 

Four-star property in the heart of India’s capital with 177 rooms and 3 restaurants. 

• Master of Business Administration 

SMU / 2010-2012 / Finance

Bachelor’s Degree in Hotel Management 

UPTU / 2004 – 2008 / Food and Beverage