Career Break Oct 2015 to Apr 2022
- Product Packaging and Shipping the customer orders.
- Efficiently packed customer Order and ensure the customer receive the order on time and Product scanning
HR Assistant
247 headhunting Apr 2014 - Sep 2015
- Review requirements from clients and utilization of Boolean logic search
- Source resumes from different job portals such as LinkedIn, Dice, Indeed, and Career Builder.
Customer Support Representative
Allsec technology May 2012 - Sep 2013
- Connected with customers to address questions and resolve issues through phone and email
- Resolved customer complaints by distinguishing, prioritizing, and reporting technical issues
- Listened actively to caller needs to ensure a positive customer experience.
- Documented customer interaction to reduce onboarding time when new customer service representatives interact with the customers
- Maintained up-to-date customer records
