Dianne Grace Sy

I am deeply passionate about serving others and empowering individuals to help them reach their full potential while fostering a meaningful work environment. With a diverse background that spans HR, Marketing, and Events, I believe I bring a well-rounded skill set to my work.

During my 1.5+ years in HR, I played a pivotal role in developing and implementing a People & Culture-centric HR function, which led to significant improvements in employee engagement and satisfaction. Drawing on my marketing and event management experience, I also contributed to cultivating a positive company culture by creating compelling marketing materials, overseeing internal social media, and orchestrating impactful team events.

My previous roles as an ESL teacher and in customer service have equipped me with patience, adaptability, approachability, and a people-first mindset. These attributes enable me to work effectively with diverse individuals, aligning with my passion for promoting inclusivity and connecting with people from various backgrounds. As a member of CPHR, I remain committed to continuous growth, expanding my knowledge, and building a strong professional network.

People & Culture Coordinator (Jan 2022 - Sep 2023)

Foley's Candies Limited Partnership, Richmond, BC

• Employee Relations / People & Culture Programs
  • Spearheaded the implementation of Workplace by Meta as an internal communications tool, enhancing connectivity among 150 employees.
  • Introduced a “Community Box” for employees to submit suggestions and ideas, fostering a proactive approach to issue discovery and resolution.
  • Orchestrated the end-to-end publishing of a digital monthly newsletter, ensuring updates from each department were included. Responsibilities encompassed content proofreading, layout design, and final touches.
  • Drafted HR policies and communicated them effectively through huddle meetings, bulletin boards, and social media channels.
  • Achieved a remarkable increase in eNPS survey participation, escalating from 30% to an impressive 98%, through active follow-up and engagement with respondents.
  • Conducted post-event surveys to collect feedback and measure the impact on employee experiences, utilizing insights for continuous improvement.
  • Coordinated nominations and awards for Employee of the Month and Years of Service accolades, enhancing employee morale and acknowledgment within the organization.
  • Successfully managed the entire lifecycle of events, overseeing planning and execution. Coordinated large-scale functions, including Holiday parties (200+ people), Summer BBQs (100+ people), and Town Hall meetings (50+ people).
  • Maintained a detailed events calendar, coordinating quarterly Town Hall meetings, monthly Joint Health and Safety Committee (JHSC) meetings, and necessary certification and first aid training sessions.
• HR Administration and Recruitment
  • Maintained meticulous documentation for personnel files and HR records, handling the transition to electronic records through BambooHR for a workforce of 150 employees.
  • Orchestrated the end-to-end recruitment cycle for the production team, responsible for staffing needs across three shifts (AM, PM, overnight). Successfully hired approximately 5-10 employees monthly.
  • Drafted comprehensive job descriptions and created compelling job postings on platforms like BambooHR and Indeed. Actively participated in various job fairs to attract top talent.s
  • Hiring: Managed the hiring process, including candidate screening, conducting phone interviews, scheduling in-person interviews with supervisors/managers, and assisting in preparing offer letters. Diligently handled the filing of new hire documents.
  • Onboarding - Conducted plant tours and facilitated first-day orientations for new hires. Ensured comprehensive health and safety training and collected complete documentation for submission to the payroll department.
  • Offboarding - Managed documentation and asset collection during the offboarding process.
  • Benefits - Collaborated with the HR Manager in collecting employee information and tracking probation periods for enrollment in benefits programs.
  • Proactively tracked and followed up on employee Work Permit and PR status, maintaining accurate documentation through BambooHR.
  • Timesheets - ensured accurate hours recorded and approved by supervisors, submitting completed hours to payroll Accounting team
• Health & Safety Support
  • Supported the Health and Safety Officer in processing WorkSafe interviews and diligently followed up on requirements for injury reports.. 
  • Facilitated comprehensive health and safety training during new staff orientation.
  • Ensured all employees completed necessary certifications and training to meet specific work requirements.
  • Provided essential administrative support for Health and Safety, including recording JHSC meeting minutes, coordinating meetings, conducting workplace inspections, ordering safety supplies, and maintaining the training database.

Events Marketing Specialist (Oct 2017 - Jan 2020)

Ever Bilena Cosmetics Inc., Caloocan, Philippines

• Executed the physical set-up of events, including tasks such as lifting, decorating, and arranging the venue to ensure a visually appealing atmosphere.
• Coordinated the visual aspects of events, paying attention to details such as decor, signage, and overall ambiance.
• Conducted product training sessions for beauty advisors, enhancing their knowledge and representation skills.

Certificate - Human Resources Management (Jan 2024 - Dec 2025)

Simon Fraser University

Currently taking up Human Resouces Management Certificate, aiming to pursue CPHR candidacy

Bachelor of Business Administration - Financial Management (Jun 2013 - Aug 2016)

De La Salle Araneta University, Malabon City

Actively involved in the Student Council, organizing monthly college events: job fairs, holiday parties, talent contests, teachers' appreciation programs, food fairs and more.