Diego Luis Vasques

Results-Driven Hospitality & Operations Leader: Over 20 years of cumulative experience in operations management, guest relations, front-of-house coordination, and service excellence across international and Canadian markets.

Comprehensive

Food & Beverage (F&B;) Management: Proven track record as an Executive Chef, First Cook, and Kitchen Manager, effectively managing vendor procurement, inventory control, labor costs, and strict HACCP safety standards.

Team Leadership & Workforce Logistics: Exceptional skills in supervising, scheduling, and training multi-functional teams under fast-paced, high-pressure environments to ensure seamless 24/7 client experiences.

Strategic Marketing & Customer Experience Alignment: Holder of a Bachelor's Degree in Marketing and professional Canadian training in Customer Service, leveraging corporate insight to boost guest retention and maximize brand reputation.

First Cook (Part-Time) - Gate Gourmet - Edmonton, AB

(2026-09)

• Lead high-volume hot/cold kitchen production for international airline catering, ensuring strict adherence to premium culinary specs, portion control, and tight dispatch schedules.
• Oversee workstation safety, delegate tasks to kitchen assistants, and maintain absolute alignment with international food safety and HACCP regulations.
• Coordinate with logistics and assembly teams to ensure rapid turnaround times and precision in large-scale culinary operations.

Line Cook (Part-Time) - Boiling Hot Pot - Edmonton, AB

(2026-08)

• Prepare and assemble fresh food ingredients for high-volume service in a fast-paced commercial kitchen.
• Enforce strict food safety, sanitation, HACCP, and hygiene protocols to guarantee supreme meal quality.
• Collaborate effectively with culinary staff to maintain rapid output and consistency during peak hours.

Ground Handler / Ramp Agent - Cargojet Airlines - Edmonton, AB

(2025-10 - 2026-08)

• Coordinated critical airside operations and station logistics under tight deadlines, ensuring strict adherence to aviation safety and compliance guidelines.
• Managed operational communication and schedule alignment between ground support and command centers to guarantee optimal turnaround efficiency.

Ground Crew Supervisor - Prairie Valley Airspray - Swan River, MB

(2024-06 - 2024-11)

• Supervised full field logistics, multi-member ground crews, and equipment safety inspections for regional operations.
• Planned airstrip ground support protocols and monitored strict environmental, danger, and hazard compliance frameworks.

Executive Chef / Kitchen Manager - Oldtown Restaurant - Wabasca, AB

(2021-07 - 2024-02)

• Managed comprehensive back-of-house operations, strategic menu engineering, supplier procurement, and food portioning to minimize operational costs.
• Supervised, mentored, and scheduled kitchen staff, building a highly collaborative, high-output workplace during peak business hours.
• Enforce rigid food safety protocols, hygiene standards, and structural guidelines across all food service assembly lines.

Culinary & Hospitality Specialist - Various Establishments - BC & AB

(2020-08 - 2024-05)

• Delivered premium service standards and custom dietary meal management at Stevenson Nova Pacific Senior's House.
• Executed fast-paced volume control and workflow streamlining at Huma Mexican Kitchen, Honey Bee, and Damin Sushi.

General Manager & Chef Manager - La Villa Hotel & Vasques Cozinha Italiana - SP, Brazil

(1992 - 2019)

• Directed end-to-end hotel operations, controlling front office reception, housekeeping management, facility guest relations, and culinary divisions.
• Controlled annual budget distribution, designed staff shifts for hospitality crews, and negotiated high-value commercial supplier contracts.

Diploma - Customer Service - Greystone College, Vancouver (2020 - 2020)

Bachelor's Degree - Marketing - UNAR, Brazil (2003 - 2003)