Data Analyst
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Experienced Analyst with a strong background in Logistics and Supply chain. Completely adept in analytical problem-solving with a solution-oriented attitude. Strong communicator, team player and well-organized individual. Dedicated to solving problems using data and developing solutions. Proficient in numerous Data Science tools and software.
With extensive experience in customer service, security operations, and supply chain analysis, I have consistently driven efficiency and operational improvements. My expertise includes processing financial transactions with high accuracy, resolving customer issues effectively, and optimizing supply chain processes. Notable achievements include significant efficiency enhancements, cost reductions, and increased operational safety and profitability through strategic initiatives and collaboration.
Transaction Accuracy: Achieved a 98.5% accuracy rate in processing parking fees and a 99.2% accuracy in daily cash reconciliation.
Customer Satisfaction: Successfully resolved 95% of customer inquiries, complaints, and conflicts.
Operational Efficiency: Contributed to a 20% increase in operational efficiency within the parking lot team.
Supply Chain Optimization: Enhanced shipping and delivery efficiency by 18% and reduced delays by 94%.
Cost Reduction: Implemented measures that reduced supply chain expenses by 15%.
Business Growth: Facilitated a 12% increase in business growth through coordinated planning
Safety and Compliance: Achieved zero accidents and maintained a 100% compliance rating with legal and federal standards.
Profitability: Secured a 7% increase in profitability through effective negotiations with suppliers and vendors.
Durham College, Oshawa
Jan 2024 - Present
Mohawk College, Mississauga
Jan 2023 - Aug 2023
Panjab University, India
Aug 2016 - Apr 2019
