Dimitra Kotsovolou

Focused professional with 8+ years of experience and a proven knowledge of customer satisfaction, computer skills and problem solving. Aiming to leverage my skills to successfully fill the role.

Private Caregiver (Casual) (2025-06 – Present)

• Provide overnight personal care support, including hygiene assistance, partial body cleaning, and oral care.
• Safely assist client with transfers using a mechanical sling from wheelchair to bed.
• Operate feeding tube equipment, ensuring safe and accurate feeding procedures.
• Operate nebulizer and BiPAP for routine respiratory support.

Head Cashier at Richmond Country Farms (2021-09 – 2025-12)

• Assist customers with purchases, locating items, and resolving complaints.
• Support supervisors with pricing updates, invoice processing, and signage creation using computer software.
• Operate checkout, answer phones, and maintain store cleanliness.
• Help stock merchandise and package produce as needed.
• Assist in receiving orders, stocking, organizing, pricing and watering in the floral/plant section.

Crew Trainer at McDonald's (2020-01 – 2022-04)

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, collected payments and prepared meals.
• Maintained sanitation, health and safety standards in work areas.
• Mentored junior employees to improve performance, food safety and customer service.

Medical Office Assistant (MOA) certification – Langara College (2025-01 – 2025-04)

Early childhood education assistant certification – VCC College (2022 – 2023)

– Richmond Secondary School (2017 – 2019)