Dipika Dutta

Dedicated and detail-oriented healthcare professional with experience in pharmacy operations, pharmaceutical quality assurance, and customer service. Experienced in assisting customers with prescription and over-the-counter medication inquiries, inventory management, billing, documentation, and maintaining pharmacy compliance standards. Strong communication and organizational skills with a background in pharmaceutical and biologics industries.

WES evaluated, IELTS qualified, and highly motivated to build a career in the Canadian healthcare and pharmacy sector.

Senior Executive – Business Development - TCG Lifesciences (CRO/CDMO) - Kolkata, India

(2024-11)

• Coordinated with pharmaceutical and biotech clients regarding drug development services.
• Managed documentation, communication, and client coordination activities.
• Conducted market research and maintained organized business records.
• Worked collaboratively with scientific and operational teams.

Pharmacy Assistant (Part-Time) - Deepika Medical Hall - Kolkata, India

(2023-04)

• Assisted customers with prescription and over-the-counter medication inquiries.
• Supported medication preparation, packaging, and labelling under pharmacist supervision.
• Maintained patient medication records and prescription files.
• Managed pharmacy inventory, stock levels, and expiry date tracking.
• Processed billing and handled customer transactions accurately.
• Supported dispensing activities while ensuring compliance and accuracy.
• Maintained hygiene, safety, and regulatory standards within the pharmacy.
• Worked effectively in a fast-paced retail pharmacy environment.

Senior Executive – Quality Assurance - Biocon Biologics - Bangalore, India

(2021-07 - 2022-09)

• Supported pharmaceutical quality assurance and compliance activities.
• Maintained documentation aligned with GMP and regulatory standards.
• Participated in audit readiness and quality system management.
• Worked closely with manufacturing and operational teams.

Executive – Quality Assurance - Biocon Biologics - Bangalore, India

(2016-12 - 2021-06)

• Supported GMP documentation, SOP management, and quality compliance activities.
• Participated in regulatory inspections and internal audits.
• Maintained accurate documentation and quality records.
• Developed strong attention to detail and compliance-focused work practices.

MBA - Marketing - Maulana Abul Kalam Azad University of Technology (MAKAUT) (2022 - 2024)

Bachelor of Technology - Biotechnology - MAKAUT (2011 - 2015)