Dirgh Raval

Experienced Office Management and Administration Professional with one and half years of experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Certified

Postal care executive and Manager versed Hospitality in administrative office management, related regulatory guidelines and Customer Service. Highly knowledgeable in areas of Computer, Technology, Problem-Solving terminology and departmental payroll, budgeting, and AP/AR activities.

Canada Post postal outlet supervisor.

• Provided exceptional customerservice by answering customer concerns and forwarding messages.
• Increased sales by 10%.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment.
• Maintained excellent attendance record, consistently arriving to work on time.
• Increased customer satisfaction by resolving Tracking number issues.
• Helped customers with Easy-to-understand procedure of parcels and international services.

Hospitality skills - degree from durham college. april - 2021.