Disni Sriyaratna

Early-career Project Coordinator and Business Analysis professional with experience supporting project delivery, business process improvement, stakeholder communication, and project administration across technology, academic, and operations environments. Currently completing a Business Analysis Certificate at the University of Toronto with a strong foundation in Agile delivery, requirements documentation, project coordination, and cross-functional collaboration. Experienced in preparing project documentation, coordinating meetings, maintaining project trackers, documenting business requirements, tracking risks and action items, and supporting teams throughout the project lifecycle.

Known for being highly organized, proactive, curious, and eager to learn new technologies while building strong relationships with business and technical stakeholders.

Associate Project Coordinator (Part-time) - NexStack Inc - Toronto, ON

(2025-01)

• Support delivery leads by coordinating project activities, monitoring milestones, dependencies, action items, and project schedules across multiple initiatives.
• Maintain project documentation including meeting minutes, project trackers, status updates, decision logs, and delivery reports to improve project visibility.
• Collaborate with business and technical stakeholders to gather information, clarify requirements, and ensure timely completion of project deliverables.
• Track project risks, issues, blockers, and follow-up actions, escalating concerns appropriately to maintain delivery timelines.
• Coordinate meetings, prepare agendas, document discussion outcomes, and communicate next steps with internal teams.
• Contribute ideas to improve reporting processes, documentation standards, and project coordination practices within a growing startup environment.
• Adapt quickly to changing priorities while maintaining accuracy, organization, and attention to detail.

Cash Management Supervisor | Customer Operations Coordinator - Delta Bingo & Gaming - Pickering, ON

(2023-11)

• Coordinate daily operational activities while supporting communication between management, frontline teams, and customers.
• Resolve 80+ customer and stakeholder inquiries each week, using strong communication, negotiation, and problem-solving skills.
• Prepare operational reports, reconcile financial records, and maintain accurate documentation supporting compliance and business operations.
• Investigate operational discrepancies, identify root causes, and collaborate with cross-functional teams to implement timely resolutions.
• Track operational issues through completion while ensuring high service standards and process consistency.
• Assist with onboarding and coaching new team members, promoting collaboration and knowledge sharing.

Workshop Coordinator | Educator - Seneca Polytechnic College - Toronto, ON

(2024-01 - 2024-12)

• Coordinated over 10 workshops per semester, managing schedules, logistics, communications, and stakeholder follow-ups.
• Prepared training materials, planning documents, attendance records, and post-event reports.
• Collaborated with faculty, technical teams, and administrators to ensure successful execution of educational initiatives.
• Maintained organized documentation and project records to support planning and continuous improvement.
• Managed multiple priorities while consistently meeting deadlines and maintaining stakeholder satisfaction.

Project Coordinator | Educator - Sri Lanka Institute of Information Technology - Colombo, Sri Lanka

(2016-12 - 2022-10)

• Supported delivery of 15+ concurrent technology and academic projects, coordinating schedules, deliverables, stakeholder communications, and project documentation.
• Facilitated requirements discussions with faculty, students, and technical stakeholders to document project objectives and business needs.
• Produced business documentation including meeting minutes, project plans, workflow diagrams, progress reports, and action trackers.
• Monitored project milestones, tracked deliverables, and maintained approximately 90% on-time completion across multiple initiatives.
• Maintained RAID logs by documenting project risks, issues, dependencies, mitigation actions, and decisions for leadership review.
• Coordinated meetings, captured action items, and followed up with stakeholders to ensure timely completion of assigned activities.
• Improved document management processes, reducing project document retrieval time by 40%.
• Supported planning activities, resource coordination, reporting, and governance for cross-functional initiatives.
• Mentored student project teams while encouraging collaboration, accountability, and continuous improvement.

Software Development Intern - IFS R&D International (Pvt) Ltd - Colombo, Sri Lanka

(2014-07 - 2016-06)

• Supported Agile software development teams by participating in sprint planning, daily stand-ups, reviews, and retrospectives.
• Assisted with requirements documentation, release notes, technical documentation, and project reporting.
• Maintained SharePoint repositories and project documentation, improving accessibility of project information.
• Worked closely with developers, testers, and business stakeholders to support software delivery activities.
• Participated in defect tracking, documentation reviews, and SDLC activities across enterprise software projects.

Certificate - Business Analysis - University of Toronto

Master of Science - Advanced Software Engineering - University of Westminster, UK

Bachelor of Science - Computer Science - University College Dublin, Ireland