Divit Dutt

Multilingual customer-facing professional with experience across retail sales, administrative operations, and community leadership. Known for explaining complex information clearly to diverse customer groups and maintaining accuracy across high-volume tasks. Comfortable in fast-paced environments and adaptable to new systems quickly.

Sales Rep - Avello Inc

(2026-10 - 2026-11)

Company closed

• Completed intensive sales training in customer engagement, needs-based questioning and objection handling
• Generated leads through high-volume outreach (averaging 30% engagement rate)
• Learned practical sales strategies and reviewed personal performance to improve results
• Worked in a fast-paced, target-driven environment and adapted quickly to a wide range of consumer products
• Maintained accurate and detailed client interactions, appointments, and follow-ups within the CRM system.
• Tracked personal performance metrics daily to identify gaps in the sales funnel and improve results

Independent Contractor - Self-Employed

(2024-01)

• Bartending and serving: Provide bar service for private events, weddings, and corporate functions, serving cocktails, beer, wine, and non-alcoholic beverages in high-volume settings
• Set up and break down bars, manage stock, garnish prep, and equipment to keep service on schedule
• Collaborate with clients to confirm drink menus, quantities, and service flow before each event
• Verify ID and serve alcohol responsibly in line with provincial regulations
• VFX & Music: Familiar with tools such as DaVinci Resolve and CapCut Pro to edit advertisements and promotional material per request.
• Produce, record, and mix original music for artists, managing projects from concept to final delivery to a high degree of accuracy
• Plan and manage live concerts, coordinating venues, performers, sound, scheduling, and day-of logistics
• Negotiate with venues, vendors, and artists on pricing, contracts, and technical requirements
• Event management & Media: Manage event budgets, ticketing, and promotion to maximize attendance and revenue
• Contributed to an average of 30% of total ticket sales with my marketing strategy.
• Co-Administer an independent news page (6,000+ followers & 1M monthly interactions), creating content, running giveaways, and managing artist promo inquiries for Toronto's music community

Part-Time Sales Associate - Boathouse

(2022-11 - 2023-02)

• Delivered excellent customer service on the sales floor, proactively approaching customers to understand their needs and match them with the right products.
• Identified sales opportunities and contributed to store targets through honest, low-pressure customer engagement.
• Processed transactions and exchanges using POS systems accurately and efficiently.
• Handled customer inquiries by phone and in person, resolving concerns in a professional and friendly manner.

Administrative Staff - Oakville STEM Learning

(2023-02 - 2023-08)

• Coordinated scheduling and maintained accurate student records across multiple programs simultaneously, with no errors flagged over a 6-month tenure.
• Served as the primary point of contact for families, translating program details and processes into plain language for parents with varying levels of familiarity.
• Supported smooth branch operations through organized file management and consistent follow-through on administrative tasks.

Volunteer Leader - Junior Optimists Club

(2019-10 - 2023-06)

• Sustained a 4-year commitment, taking on increased responsibility over time and stepping in wherever needed without being asked.
• Supported community events and programs, handling logistics and participant coordination as part of a small collaborative team.
• Contributed to a welcoming environment for community members of all backgrounds, bringing a consistent and reliable presence across every program cycle.

Ontario Secondary School Diploma - Garth Webb Secondary School (2023-06)